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Heart rate doesn't record on E20 SOLE elliptical

Heart rate monitor on handles

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2 Answers

Roller coming off guid rail while in use


This is a known problem with these machines. We ended up returning ours. Sorry!

Mar 20, 2014 | Sole Fitness Sole E20 Elliptical

1 Answer

Sole elliptical display first said Level Err and now says Motor Error. What can I do to fix this?


follow this steps and fix it. God bless you
Check power problems if the console on the elliptical machine does not light up. Make sure that the plug for the machine is secure in the outlet. If it is plugged in, ensure that the outlet is receiving power. Check the breaker to make sure it has not tripped off.
Be sure that you are using the correct adapter that came with the elliptical machine. Because different adapters are able to handle differing amounts of energy, the wrong adapter will not transfer electricity like it should. If the adapter is pinched or damaged, this could also alter its effectiveness.
    • 2
Make sure the correct adapter is being used if the resistance settings seem to be too hard or too easy. If the correct adapter is being used, reset the machine. To reset the machine, either switch the "On/Off" button or unplug the machine from the wall. Doing this will allow the device to reset itself to the default resistance. Turn on or plug the device back into the wall and retry all of the levels of resistance.
    • 3
Do not be concerned if you see small particles left on the guide rails. Over time, the roller wheels gradually wear down. When this occurs, they leave residue on the rails. Because this is considered to be normal wear, all you need to do to fix the problem is wipe the rails off with a damp cloth.
    • 4
Minimize the risk of receiving erratic readouts on the monitors by avoiding outside interference. For example, gripping the heart rate handlebars too tightly can affect the monitor. Similarly, the heart rate grips can be rendered less effective when there is too much vibration. Consider not holding these monitors throughout the workout to minimize vibration. The readouts also can be affected by jewelry. To minimize errors, take off rings and other jewelry before working out on an elliptical machine.

Oct 17, 2013 | Sole Fitness Sole E20 Elliptical

1 Answer

Right side on E20 Elliptical keeps popping off track. Solutions??


follow this steps and fix it. God bless you

Plug it in. The first troubleshooting step is always the most obvious. Your elliptical machine needs to be plugged in for the console to work. Ensure that the plug is securely placed into a grounded outlet and that the outlet is receiving power. Check that the circuit breaker has not been tripped.


  • 2 Reposition your hands on the handles. If your machine's monitor is not showing your heart rate, first reposition your hands so that you are touching the metal contacts. If necessary, clean the handles with a soft cloth to remove sweat or lotion residue. Do not grip the handles too tightly or move your hands excessively.


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  • 3
    Calibrate the ramp. If the ramp is not positioned correctly, it could need to be calibrated. Often this is done from the console. How you calibrate the ramp is dependent on the make and model of the machine. Refer to the owner's manual or customer service section of the manufacturer's website to find out how to reach the calibration settings on your specific machine. Many companies offer manuals in PDF format for download on their websites.

  • 4
    Adjust the drive belt. Again, your specific make and model of machine will determine how you do this. Usually, you'll need to unplug the machine and locate the drive belt area. This is often beneath the panel housing the wheel and pulley. You may need to find a release latch or use a screwdriver to remove this cover. Refer to the owner's manual for your model to make sure you do not damage your machine.


  • Read more: http://www.ehow.com/how_6737713_troubleshoot-elliptical-problems.html#ixzz2gWAdfrgF

    Oct 01, 2013 | Sole Fitness Sole E20 Elliptical

    1 Answer

    Nordictrack elliptical CX1055 stopped beeping. The unit used to make a feedback sound when a button was pressed. This was in the form of a beep. The unit has not been jarred or mistreated, it just stopped...


    follow this troubleshooting steps and fix it.
    God bless you


    Check power problems if the console on the elliptical machine does not light up. Make sure that the plug for the machine is secure in the outlet. If it is plugged in, ensure that the outlet is receiving power. Check the breaker to make sure it has not tripped off.
    Be sure that you are using the correct adapter that came with the elliptical machine. Because different adapters are able to handle differing amounts of energy, the wrong adapter will not transfer electricity like it should. If the adapter is pinched or damaged, this could also alter its effectiveness.


  • 2 Make sure the correct adapter is being used if the resistance settings seem to be too hard or too easy. If the correct adapter is being used, reset the machine. To reset the machine, either switch the "On/Off" button or unplug the machine from the wall. Doing this will allow the device to reset itself to the default resistance. Turn on or plug the device back into the wall and retry all of the levels of resistance.


  • Sponsored Links

  • 3
    Do not be concerned if you see small particles left on the guide rails. Over time, the roller wheels gradually wear down. When this occurs, they leave residue on the rails. Because this is considered to be normal wear, all you need to do to fix the problem is wipe the rails off with a damp cloth.

  • 4
    Minimize the risk of receiving erratic readouts on the monitors by avoiding outside interference. For example, gripping the heart rate handlebars too tightly can affect the monitor. Similarly, the heart rate grips can be rendered less effective when there is too much vibration. Consider not holding these monitors throughout the workout to minimize vibration. The readouts also can be affected by jewelry. To minimize errors, take off rings and other jewelry before working out on an elliptical machine.


  • Read more: http://www.ehow.com/how_6149016_troubleshoot-elliptical-machine.html#ixzz2gTKOfuoB

    Oct 01, 2013 | Nordic Track Nordictrack Cx1055 Elliptical...

    2 Answers

    I have a 390 proform Elliptical and it's is locked up. When I get on it, the pedals are tight and I can not move them.


    There may be a problem with the belt inside the machine.
    It has to be taken apart to assess.

    Jul 14, 2013 | Proform 395 E Elliptical

    1 Answer

    Left side of sole E20 keeps popping off track


    Did you find a solution to this? I just bought one this week and I'm having the exact same problem!

    Apr 16, 2013 | Sole Fitness Sole E20 Elliptical

    1 Answer

    Which Polar heart rate monitors work with Fuel Fitness FS320e Elliptical


    Any analog signal Polar should work fine. Stay away from the RS-800 series.

    Mar 26, 2011 | Polar Heart Rate Monitors

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