Question about Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

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No suction in my dyson DC21 stowaway - Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 183 Answers

SOURCE: Dyson DC21 All Floors Stowaway

Simply answer Yes it would be but try and make sure the the old head is clean before dumpin it just in case

Posted on Jul 28, 2010

p_sodi
  • 29 Answers

SOURCE: how do i disassemble to

Dear Sir/Madam,

When you have purchased the vaccum cleaner. how did you get the set.
Can you you tell by which manner did u purchased it.
But yes we can dismandle the vaccum Cleaner.by the manual which given to you when you have purchased.

Posted on Feb 25, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Dyson stowaway hose seems clogged..

    Hi there,

    Sorry to hear you're having a problem with your Dyson. You should find the issue easy to resolve - please visit the Support section of our website and follow these simple steps to make sure everything is correct with your machine:

    http://www.dyson.com/support/help.asp?article=1009&product=DC21-MOTORHEAD_US

    It's also a good idea to wash your filters, which should be done every 3-6 months. You can see a video guide demonstrating how to do this here:

    http://www.dyson.com/support/help.asp?article=1011&product=DC21-MOTORHEAD_US

    If you've tried these steps and are still having difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jun 28, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: dyson stowaway vacuum wont ****

      Hi there,
      I'm sorry to hear you're having difficulties with your Dyson. If it doesn't seem to be picking up as well as usual, there may be a blockage in the machine - the filter may also need a wash.
      As you haven't stated which model of Dyson Stowaway you own, I can't provide specific directions, but if you visit www.dyson.com and click on 'Support', you'll be able to find a step-by-step troubleshooting guide to resolve these issues.
      If you'd prefer to speak to someone directly and run through some troubleshooting over the phone, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
      Best wishes,
      JackDyson Online Customer Supporthttp://www.dyson.com/

      Posted on Jan 19, 2012

      small6363
      • 18391 Answers

      SOURCE: My DC21 Stowaway is overheating and shutting down

      check for blockages in pipes this link is manual

      http://media.dyson.com/downloads/generic/Manuals/dc21_eu_manual.pdf

      Posted on Aug 10, 2013

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      1 Answer

      Not much suction


      Hi there, it's Jack at Dyson.

      If your DC21 Motorhead doesn't seem to be picking up as well as it should be, you may need to wash the lifetime pre-filter. In normal use this should be washed at least once every 3-6 months using cold water without detergent. Allow at least 12 hours for both parts of the filter to dry completely before replacing them in your machine.


      You may also want to follow the steps shown in our online Support guide to make sure the Motorhead floor tool, wand and hose are free of any obstructions: http://www.dyson.co.uk/support/dc21/dc21-motorhead/my-machine-is-not-working/does-the-brushbar-turn-with-the-power-on-dc20

      If you'd like some further guidance from our experts after giving this a try, we're happy to help. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 28, 2015 | Dyson DC21 All Floors Stowaway HEPA...

      1 Answer

      How do I empty dyson stowaway


      Hi there, it's Jack at Dyson

      There are several different models (DC--) of Dyson Stowaway vacuum, and the method of emptying the clear bin after use would depend on which particular model you own.

      If you own DC20 or DC21 Motorhead, the bin and cyclone pack separate so you can tip out the dust and debris


      empty-dyson-stowaway-fmehdrq454ob45y5ya3zvwf0-2-0.jpg
      If you own DC23, the bin base opens at the push of the red release catch, dumping the dust and debris at arms' length:
      empty-dyson-stowaway-fmehdrq454ob45y5ya3zvwf0-2-2.jpg
      I hope this helps. If you'd like any further guidance on using or maintaining your Dyson Stowaway vacuum, please give the Dyson Customer Helpline a call. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 27, 2015 | Dyson Vacuums

      1 Answer

      Is there a retractable power cord that will work as a replacement for dc21. Can you just replace the cord or do you have to replace the whole assembly


      Hi Heather, it's Jack at Dyson.

      If your DC21 Motorhead needs a replacement power cord, I would encourage you to contact us directly for advice. We should be able to confirm which spare part is most appropriate in this instance. If you'd like to consider having your machine serviced or repaired, we can also talk you through your options.

      You can reach the Dyson Customer Helpline by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 13, 2015 | Dyson DC21 All Floors Stowaway HEPA...

      1 Answer

      Vax cylinder c88 thermal cut out


      Hi Lizzie, it's Jack at Dyson.

      It doesn't look like your question is about a Dyson vacuum. You might like to resubmit it under the correct brand category to be sure of some helpful advice.

      Dec 15, 2013 | Dyson DC21 Stowaway Telescopic Wand and...

      1 Answer

      Power brush was turning itself off & now won't spin at all - same thing happened with a borrowed one, so problem is not with the attachment. Could the problem be a loose wire in the canister?


      Hi Hanah,

      I am very sorry to hear about this issue with your DC21 cleaner head. We would appreciate the opportunity to speak with you directly to troubleshoot in hopes to resolve this unfortunate matter as soon and efficiently as possible.

      At this time, please contact our US Dyson Helpline toll-free at 1(866) 693-9766 or our UK Support colleagues at 0800 298 0298. Thank you very much for your time.

      Best wishes,

      Jay
      Dyson Customer Service

      Sep 16, 2013 | Dyson Dc21 Stowaway Canister Motorized...

      1 Answer

      Dyson 21 Information


      Hi there,

      I'm sorry to hear you're having difficulties with your DC21. If it doesn't seem to be picking up as well as usual, please follow the steps shown in our online support guide. This will help you clear the blockage in the hose, and identify any other issues with the machine:

      http://www.dyson.com/support/help.asp?article=998&product=DC21-MOTORHEAD_US

      It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

      This should resolve things, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com



      Feb 09, 2012 | Dyson DC21 All Floors Stowaway HEPA...

      1 Answer

      How do i disassemble to get at the electrical cord and on/off button. I have a dyson dc21 stowaway.


      Dear Sir/Madam,

      When you have purchased the vaccum cleaner. how did you get the set.
      Can you you tell by which manner did u purchased it.
      But yes we can dismandle the vaccum Cleaner.by the manual which given to you when you have purchased.

      Feb 25, 2011 | Dyson DC21 All Floors Stowaway HEPA...

      1 Answer

      Dyson DC21 All Floors Stowaway


      Simply answer Yes it would be but try and make sure the the old head is clean before dumpin it just in case

      Jul 20, 2010 | Dyson DC21 All Floors Stowaway HEPA...

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