Question about VeriFone VX510

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Vx510 terminal says keyboard locked

Cannot run any transactions since the keyboard is locked. How do I unlock it

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  • 154 Answers

This happens when the number 8 is pressed. to unlock press 8 enter password 1alpha alpha 66831 enter, then select no, this will unlock your keyboard.

Posted on Mar 16, 2015

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Posted on Jan 02, 2017

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1 Answer

Can a VeriFone vx510 be wired into a dedicated phone line,process say a sale than let the line become active again so you can use said phone?


the terminal requires a dedicated analog phone line. it will allow you to use the phone while you are not using the terminal. if you are in the process of running a transaction and the phone rings or someone picks up the line you can get communication errors and will have to try to reconnect the communication so the sale can be processed.
it does work though but it causes some issues at times

Feb 14, 2015 | VeriFone M25100033NAB Vx 510 Countertop...

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What does must settle TSYS MEAN WONT TAKE CARD


This means that the batch file needs to be settled before more transactions can be made. Do a batch download and this should solve your problem. If you need more help call. Frank (775)338-6634

Sep 19, 2014 | VeriFone VX510

1 Answer

How do I unlock vx510?


By unlock is this for the keypad, if so press the number 8 and enter the password of 1 alpha alpha 66831 enter and then NO- this will unlock the keypad, if there is another lock please submit that question

May 12, 2014 | VeriFone VX510

1 Answer

Keyboard locked out unlock keyboard on a credit card model Vx510


Press the "more" key (purple key on the to left) until you get to "other setup" enter the password (0000) and press the "more" key until you get to "lock kbd" select that.

Now you can use the keyboard

Nov 06, 2013 | Computers & Internet

1 Answer

How to unlock keyboard


default password is 1, Alpha, Alpha, 6, 6, 8, 3, 1, and then press Enter.

Nov 06, 2013 | VeriFone VX510

2 Answers

What does TAMPER


"TAMPER" displays on Vx510, Vx610, or Vx670 terminal Problem/Task "TAMPER" shows on Vx510, Vx610, or Vx670 terminal Environment VeriFone Connect Any Verifone manufactured device that has the capability to contain it's own internal encryption (including Vx510, Vx610, or Vx670 terminal) Cause The message: "Tamper" will appear on the Vx510, Vx610, or Vx670 terminal if it is physically opened, damaged, or if it is jarred enough to flip and enable the internal tamper 'switch'. The reason for this is to ensure any sensitive data that passes through the terminal during a credit card transaction is not intercepted or compromised. Customer Solution/Action 1.
Contact repair facility for repair/replacement of the affected device
If you still needs help call us at (775)358-2922 ask for Randy http://freshpoint.org

Sep 29, 2012 | VeriFone Omni 3700

1 Answer

Is there a difference between the Verifone Vx510LE and the Vx510?


The LE model can only accept one merchant account, while the other multiple. Ex: A hair salon owner who rents multiple booths out. Or two different DBA under the same roof. If you have any other merchant account questions, feel free to e-mail me: Kylefraserfinancial@gmail.com

Mar 16, 2012 | Office Equipment & Supplies

1 Answer

My Vx570 terminal suddenly says Keyboard Locked everytime I run a credit transaction. Once I type in the manager password it allows me to complete the transaction. I have no idea how the keyboard became...


Just called merchant services for the same problem... The hot key to lock/unlock is 7 or 8, you enter the password, it will then give you the option to lock, select no and the keyboard will unlock.

Aug 11, 2011 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Our Verifone VX510 printed our detail report at closing last night, but the settlement failed multiple times. Now we are unable to use the machine to process a debit or credit card transaction because it...


This problem could have multiple causes. It sounds like you are receiving a settlement error, which are specific to each merchant services provider. You will have to call the merchant services provider so that they can look up the error message on their end and tell you what is causing the error. For example, the error message that you would receive if you use First Data would be different than the message you would get if you used Bank of America. Your terminal will not let you run any more cards until you resolve the settlement error. This is to prevent you from continuing to run cards in a corrupted batch, or a duplicate batch.

Jul 15, 2011 | VeriFone VX510

1 Answer

Can verifone vx510 (Omni 3730 work on a digital line?


It's really hit or miss. Some days they will work, some days they will not. You will only really run into a problem when your doing downloads or batching the terminal out. You will sometimes have problems running cards, but make sure you hit the reports key if you get a disconnect to make sure the transaction didn't go through already before running the card again.

Sep 18, 2010 | VeriFone VX510

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