Question about Targus PAWM001U Mouse

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Windows vista - targus mouse not working - used to work

Not sure if the microsoft intellisoft 6.2 is right software for this mouse?

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  • 233 Answers

The issue could be due to the corrupted drivers or with the hardware.
I recommend you to reinstall the mouse drivers from the below link:
http://www.targus.com/us/support_downloads.asp
Select your targus mouse model from Mice and Pointers option and reinstall the drivers of it.
Visit the below link for troubleshooting targus wireless mouse:
http://targus.custhelp.com/cgi-bin/targus.cfg/php/enduser/std_adp.php?p_faqid=645&p_created=1117141909&p_sid=-AiANoBj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0zNzQsMzc0JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1

Posted on Jun 27, 2009

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Posted on Jan 02, 2017

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I am trying to use it on Windows Vista and on the other computer on Windows 7. In both cases the systems give an error - the devise is unknown. The result is -the mouse is not working. Are there special...


Try reinstalling the drivers that came with the mouse. They are below. http://www.targus.com/us/downloads/amw-amu_tiltsoftware_v4_1.exe

The manual could also help http://www.targus.com/us/downloads/amw15_ug.pdf

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The software might not be compatible. but for you to use the wireless keyboard and mouse you don't need a software just plug the wireless adapter and sync the keyboard and mouse . it will start working

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Targus mouse not working


I checked the Targus website (http://www.targus.com/us/default.asp) for any other useful information. Use the "support" option at the website for a good troubleshooting guide for your particular mouse. Is this a new mouse? The mouse you have uses the native windows drivers and should be auto-recognized by XP. Have you kept your XP updates current? My concern is why XP could not install the software drivers needed(You would have gotten some type of an error message). Check the "details" link shown with the error message.That should point you in the right direction---rick

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install teh software first and then connect the mouse. It shall help

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What is the OS of your computer? This Targus mouse would work with Win 98, Win 2000 and Win XP. Vista was not mentioned. And if you are running Windows Vista for you laptop, then that could be the reason why it was not recognized by the computer.

Is this the wireless optical mouse? If yes, you need to follow the steps below to isolate the problem:

1. Connect the USB receiver into different USB ports of the computer.
2. Replace the batteries with the fresh ones.
3. Try connecting the mouse into different computer to see if you've got a defective mouse.

If you've tried everything and got the same problem, you may need to refer to the manufacturer, because I'm not sure if this mouse is a Plug-n-Play device or if it needs a driver.

Have a great day!

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1 Answer

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Vista says something along the lines of it can't find driver?
I had that happen with my new Targus wireless rechargable mouse.

Look in device manager, if it is listed as an UNKOWN DEVICE, you need to manually install driver as HID-compliant mouse.

Details:
Go to >Control Panel > System Select Device Manager from lefthand list.
There should be an "Unkown Device" in the list. To be sure, expand Mice and other pointing devices and see if your device is already there. Better yet, unplug mouse's receiver and the unkown device should go away.
Right click on the unknown device, and choose Update Driver Software... select Browse my computer for driver software then Let me pick from a list of device drivers on my computer then you need to find Human Interface Devices and subcategory HID-compliant mouse.
Vista tends to try and install these devices as USB mice when they should be HID.

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How to set up and use targus wireless computer mouse model#amw26


Under the mouse there should be a usb stick attached to the mouse which most likely should slide out from the mouse. It also appears that the plastic cover behind the two buttons (this cover has targus written on it) Should come off. After you remove the usb stick there might be a button somewhere on the bottom of the mouse that you should be able to press to get the battery cover to pop up. Then you should be able to pull up on the battery cover and remove it from the mouse. This mouse takes two AA batteries. Once the batteries are installed then plug the usb stick into any of the usb ports on the computer. The computer should recognize the drivers for this mouse (if you are using Windows 2000, XP, Vista, or Mac OS X [or higher]). If the drivers are not immediately recognized then restart your computer and the computer should then recognize the mouse. If this still does not happen then let me know. Also there is software that can be downloaded from the Targus website for the tilt wheel as it has some added capabilities that can be set using this software. The link for that software is here ------> http://www.targus.com/us/product_details.asp?sku=AMW26US

I hope this helps, and enjoy that mouse, it looks pretty nice!

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The mouse worked initially....have you tried doing a system restore back to a few weeks ago to see if that solves the problem..
With Vista and so many of it's incompatibility issue's...you maybe have downloaded something and it corrupted your software for that mouse...

Here is the url with vista drivers. Redownload the drivers and install...see if this helps

http://www.targus.com/us/support_downloads.asp

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bad mouse yes buy microsoft ones way better quilty and suport ok

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