Question about HP Photosmart 2610 All-In-One InkJet Printer

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Phone line goes to fax

We had a lightening strike and our phones/ inetenet went out. internet came back , but phones didn't . after screwing around for 10 days now, I have phone lines, but tons of static when we call out. phone calls inbound go to fax and I have checked everything. why would a phone call default to fax if I haven't changed where the lines are plugged in. is it a driver problem?could lightening have done it? I bought new cordless phones and wiring too. Help! Mark Conroy

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Lightening is definitely a factor. When you say it defaults to fax, do you mean that the fax machine picks up as soon as the phone rings? Most likely the fax software/machine has taken a hit. One way to check is to try it on another phone line, preferably at another location. So the cordless phones work all right? The static is probably something the phone company will have to fix. They have lightening arresters that will develop those conditions. Again, try a known good phone on the line. Preferably disconnect all the phones at the junction box where the phone line comes in and plug a known good phone into the jack. If you still get static, then the phone company should get involved. Otherwise you could have a problem with the house wiring.

Posted on Jun 19, 2009

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