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Dyson DC58 and DC61 handheld vacuum cleaners are engineered to make a pulsing sound to let you know if they're blocked. This could happen if an item too large for the machine is accidentally vacuumed up. Our video support guide will help you identify and remove any obstructions.
We'd advise against dismantling DC58 any further than is shown in the User guide. This could cause damage to your machine not covered under guarantee - meaning any replacement parts needed could be chargeable. However, you can wash the lifetime pre-filter following the steps shown in the video below:
We recommend washing the filter at least once a month, using cold water without detergent. Make sure the filter is totally dry before replacing it, which could take at least 24 hours.
To clean any fluff or debris from the mesh shroud, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red catch firmly a second time:
You can use a dry cloth or a soft brush to remove any debris from the mesh shroud.
It's normal for harmless static to cause fine dust particles to cling to parts of the bin, cyclone pack and behind the mesh shroud. This dust will not affect performance as the airflow doesn't need to pass through this. You should find tapping the cyclone pack gently when emptying the machine will help dislodge any clinging particles.
I hope this helps, but for further advice you can call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Hey Josh. According to the manual I found at this URL:
the red light that comes on when you try to use the unit indicates that the battery is fully discharged.
When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
When the status light comes on, the Roomba is going to sing "uh-oh," and then beep a number of times. Count the beeps. They're a code that tells you what's wrong with the Roomba. You can check iRobot's website for a chart of beep codes. Search "What is Roomba saying to me?" on the troubleshooting page.