Question about Maytag Neptune MAH5500B Front Load Washer
Not dispensing softener during a normal wash cycle. In service mode ran it thru a quick service run and it dispensed the softener as it should by opening the valve and allowing hot water to flow to the softener cup. However in a normal wash cycle it will not dispense the softener. Wash/rinse is always set on cold/cold, and clothes are usually washed on the cotton/strudy setting.
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Posted on Jan 02, 2017
The only thing you can do is check the hoses and clean them out.
if you open the top (3 screws in top rear )
you can see the hoses that feed and drain the dispenser,
it will take a pair of pliers to remove the clamps. don't lean on the plastics as they will break.
if they are clear then you may have a leakage of the seals from the water supply side. these valves can build up deposits from hard water and not fully close.
you can disconnect the inlet before it gets to the dispenser and watch for leaking. the valve is a sealed unit but can sometimes be fixed by removing and soaking in a lime remover, drying and reinstalling.
Posted on Jan 29, 2008
SOURCE: Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
Posted on Feb 11, 2008
I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!
Posted on Jul 19, 2008
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