Question about Garmin nuvi 250W GPS Receiver
I have the same problem described above with my Garmin nuvi 650, the touchscreen is not responding anywhere I touch.
Powering on shows my wallpaper screen, then loads the "warning" screen with the "agree" button - touching that does nothing. Eventually the warning screen times out and it goes to the "where to / view map / travel kit" screen - again, touching does nothing. If I tap the power button it goes to the quick settings screen for volume and brightness settings, where again touching the screen does nothing. In the bottom right of that screen is a red button that says "Lock."
I've powered on and off (several times), tried the hard reset button on the unit (a couple of times), and even re-installed the latest firmware with the Garmin WebUpdater tool, and the problem remains.
There are three levels of fixes, please try them in order:
1. Reset the GPS using the Reset button, on the back, just under the Antenna Hinge. Resetting will turn off the GPS, and then turn it back on, if connected to power. Test, if fixed, great, otherwise, go to fix 2.
2. Turn the power off, then press and hold the powerbutton for up to 2 minutes. The GPS will turn on, and display a "PreBoot Mode" message. When that message disappears, and the screen calibration screen appears, follow the on-screen instructions, and you are fixed. If you still cannot use the touch screen, repeat fixes 1 and 2 several times, just to be sure., then go to fix 3
3. The touch-screen glass has probably broken or lost its connection with the GPX motherboard. You can order new touch screen glass on the web and install yourself, if you are techy in nature, otherwise do a search for "garmin nuvi 660 repair" and choose your service.
Posted on Feb 02, 2010
My touch screen is not responding when I touch it? what can I DO?
Posted on Sep 05, 2012
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Posted on Jan 02, 2017
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Your touchscreen should now be recalibrated.
If the screen is still not responding, then the unit will need to be replaced with a new unit at this time.
With Best Regards,
Product Support Specialist
913-440-8280 (fax) Att: Benjamin B, Associate #6891
Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport
Sep 05, 2010 | Garmin nuvi 650 GPS Receiver
May 06, 2010 | Garmin nuvi 650 GPS Receiver
Feb 17, 2010 | Garmin Nuvi 660 GPS Receiver
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