I have no owners manual, and all I get is this Err message...I cant figure out what is wrong.
The problem may be that the battery is defective and doesn't have enough voltage for the scale to properly calibrate itself, test the battery, if the battery is ok (which I doubt) the weight sensor in the scale is defective.
It sound like you need to reset it look on bottom of scale for a reset
This link allows you to request user manuals...
I hope this helps.
http://www.conair-store.com/cc_contactus.asp
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my scale shows Err when I turn it on.....and will not weigh. it is made by Med weigh, it is a wheelchair scale.
THIS scale has no reset button!!
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