Question about Washing Machines
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had the same problem and ended up replacing the control board which solved it. Contact Westland Sales at 800-356-0766 ext. 5 for tech support.
Posted on Jun 02, 2008
Please empty your machine and run the machine empty. If the washer goes through the whole cycle without any clothes. Please let me know
Posted on Jan 19, 2009
Hello, your problem is going to be with the lids switch, in this machine it is going to be a magnetic contact. You can confirm this my pulling the front panel off and accessing the wireing to the lids switch, If you have electrical knowledge bypass the lid switch using a wire nut and run the machine. If all is ok make sure you relpace the lid switch since it is there for a reason. If you have any other questions or concerns please feel free to comment again. Good Luck!!!
Posted on Jul 19, 2009
HI. the internal components that make up the agitator should be inspected for damage.
The agitator is fastened to the agitator shaft and its movement is driven either by splines or a simple clutch assembly. The splines are usually plastic or rubber nubs on a cylinder that fits over the agitator shaft. If the nubs wear down, the shaft will not turn properly or it will turn weakly. If the agitator is moving in only one direction, the likely cause is the clutch assembly. The clutch has dogs that depress and pop up with each turn. If those dogs are worn, they will not engage properly and the agitator will turn only in one direction. Another issue that might cause this disruption is the Motor coupler.
Washers with a direct drive motor have a motor coupler instead of a belt. The motor coupler consists of three plastic disks (or tri-stars) with interlocking tabs. Those tabs can wear and break which results in slippage. The slippage causes little or no power to be transferred to the transmission. A worn motor coupling can result in weak or no movement of the agitator and spin basket. Inspecting the motor couplers requires removing the motor, which is fairly easy to do.
Remove the cabinet. Locate the motor. The pump is mounted to one side of the motor. You do not have to remove the hoses from the pump unless they prevent you from moving the pump out of your way. If you must remove the hoses, label where they connect first. To disconnect the hoses, pinch the wire clamps with pliers (or loosen the screw) and slide the clamp farther up the hose. Slide the hose off of the pump port.
There are two clips that secure the pump housing to the motor. Use a screwdriver to pry up the clips and remove the cover. Next, slide off the pump to reveal the motor. Disconnect the wiring harness from the motor, do not pull on the wires themselves. The motor typically is secured with retaining clips and bolts. Remove the bolts and use a screwdriver to pry up the clips (if present). Remove the motor.
Mounted on the shaft of the back of the motor you will find the motor coupler. Separate the three disks and inspect them for damage. If you find cracks or excessive wear, replace the coupler.
**(((If the motor couple is in good condition, replace the agitator components and clutch assembly as well.)))
Posted on Dec 31, 2009
Tips for a great answer:
Aug 08, 2011 | Roper Washing Machines
Feb 02, 2011 | Whirlpool Washing Machines
Apr 30, 2009 | Kenmore 98702 Stacked Washer/Dryer
Apr 01, 2009 | Washing Machines
Apr 01, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...
Jan 19, 2009 | Kenmore 24032\24036 Top Load Washer
30 people viewed this question
Usually answered in minutes!