Question about Maytag Washing Machines
Show F21 and it not draining
Typically there is a "catch chamber" by the purge/drain pump. This collects change and other debris in where the pump forces water to the drain. To find the chamber, there is either a small access door on the bottom or you may have to take front sheet metal off to gain access. This chamber will have a round "cap". Before you remove the cap, make sure you drain all the water with water drain hose into a bucket. Take the cap off and remove debris, then check to see if fins on motor move freely, with slight resistance, before replacing cap and testing. If you can move fins, try putting washer in "drain" position and with a flashlight check to see if fins are moving by themselves. If they are, replace cap and run a rinse then drain cycle.
Posted on Apr 20, 2014
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Posted on Jan 02, 2017
Just had this problem on Sunday. For a FRONT loading 3000 series, remove the front bottom panel (three screws - lay on floor and you can see them). There is a plastic can to the left of the pump. The front cover to this can screws on and off. Be prepared for water to gush out and unscrew the cover to the can. There is a filter/trap in there. Clean this out and it should solve the problem. Not sure why the manual does not cover this.
Posted on Jan 15, 2010
F21 is too long to drain:: (more than 4 mins) Check your drain hose outflow into a couple of 5 gal buckets it should flow pretty fast. If not, there is both a suds sensor and the water level pressure switch that can be causing the problem. Since you do not have SUDS showing on your control panel I am assuming the suds sensor is fine. The water pressure switch itself can cause the problem even if you hear audible clicks when testing with an external hose. A clogged drain pump strainer can do the same thing. Lastly... the obvious... is the drain hose kinked???? Good luck and hope this helps.
Posted on Jan 11, 2010
“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 11, 2010
SOURCE: my MAYTAG washer 9000 series
F 21 means slow drain if you can here the pump that means something pluging it. remove lower kick plate . the pump will be there remove cleanout counter clockwise turn .put back together.. hope this helps...good luck
Posted on Feb 01, 2011
SOURCE: my maytag 5000 series steam
"F21" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system. Most commonly, this is an indication something is lodged in the drain pump or the inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. On some model washers there is no screw off cap on the pump and you will have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Removing the inlet hose for inpsection is recommended on all these washers just to ensure there isn't anything lodged in the line. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.
NOTE: The washer will not complete a wash cycle until the conditions causing the error are corrected. In addition, a "SUD" or "SD" (Suds lock) error code can also often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
These are very simple repairs that you can perform yourself without the assistance of a repairman.
If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up.
Replacement parts (if required) can be purchased at any of the following websites:
Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
NOTE: The error codes are not listed in the owner's manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and if you have questions, please post back and let me know. I hope you find this information helpful. NOTE: If you determine the pump to be defective, and the pump housing is still in good condition, you only need to replace the pump motor. However, the pump is usually sold as an entire assembly and the motor CANNOT be orderd as a separate item. There are several outlet stores that advertise on ebay and sell the pump motor for much less than ordering an entire pump assembly. Replacement is simple and you do not have to remove the pump from the washer. Just drain the pump as previously mentioned and disconnect the electrical plug from the motor. Remove the three screws holding the motor to the pump housing and replace as necessary. Just make sure the o-ring is intact and in place. To get a good seal, you can lubricate the o-ring with a thin film of petroleum jelly. NOTE: Newer model Maytag washers are manufactured by Whirlpool. These instructions apply to Whirlpool Duet, Kenmore Elite and Maytag Epic series appliances.
Posted on Mar 17, 2011
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