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External hard drive stopped working

Not making the usual whirring noise to indicate drive is running. Pilot light on. Not connecting to PC.

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In this situation, the interface is not operative. The hard drive may be ok, but the casing's interface might have gone bad. Replace the case.

Posted on Jun 19, 2009

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This problem can be caused by the following:

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My Philips External hard drive has stopped working. Its not making the usual whirring sound to indicate drive is running and its not being picked up by my PC


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Note that Western Digital (the maker of the external drive)
has a "Customer Loyalty" program. Enter the serial-number
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