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The element on the dimplex jazz keeps cutting out

The heating element keeps cutting out as the fan will not work

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 4736 Answers

SOURCE: I want to take the front cover off a dimplex xt12

To make it really simple for you, call Dimplex Technical Service at 888-346-7539, Monday - Friday, 8:30am - 4:30pm EST. They will also be able to furnish you with and Owners Manual or a link where you can download and print it.

Be sure to have your exact Model Number handy when you call.

Posted on Mar 08, 2011

  • 2 Answers

SOURCE: why does my dimplex model bf8000st fan and heat

"Resetting the Temperature Cutoff Switch

This unit is equipped with a thermostat which controls the temperature
of the room by turning the heater on and off. The heater is protected
with a safety device to prevent overheating. Should the heater
overheat, an automatic cut out will turn the heater off and it will not
come back on without being reset. It can be reset by switching the
Main On/Off Switch to off and waiting five (5) minutes before switching
the unit back on."

http://dimplex.com/cms/publications/7208680300r03_EN.pdf

Posted on Jan 02, 2012

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1 Answer

Can i change wattage on my dimplex fire place model dfb 8842


This model does have 2 elements and it will likely cut the wattage in half if you disconnect one. Not sure how hard it is to get to the heater assembly, but there are terminals on the right side that probably have spade disconnects. If so, remove one marked D or E, and tuck it away and see if it puts out less heat.

Dec 19, 2015 | Dimplex Heating & Cooling

1 Answer

It heats for a minute or two and then stops heating.


The heater overload switch is sensing an over heating problem and is turning the unit OFF. It may be as simple as a clogged heating element. Over time they do become clogged with dust, lint, pet hair, etc. This is because the air intake for the heating element is a floor level. So, whatever is floating in the household air gets sucked into the heating element when the fan is ON. Using a vacuum with a hose and brush attachment works well in cleaning the heater element. Be sure the unit is OFF & unplugged, before attempting this. You may be able to access the heating element thru the lower louvered door. Or consult your Owner's Manual regarding the cleaning of the unit.

I hope this helped you and thanks for choosing FixYa.

Jul 25, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

I have a Dimplex Ritz electric 2000w heater that is only working on the low 1000w setting. When the high setting is selected it auto turns off and there was a funny smell which I am assuming a fuse has...


Yes, it can be repaired, if Dimplex still stocks that particular heating element. It's not to difficult to replace the heating element, just mark all the wires before removing the old one. Also, it will require removing the logs inside the heater, because you will need to turn the stove upside to do the removal and replacement. Contact Dimplex Technical Support at 1-888-346-7539.

Hope this helps you.

Jul 06, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

I have a Dimplex Small Electralog Stove Fireplace CS1205, it's two years old but barely used until this winter. A couple months ago, the flame stopped working and now the heat keeps turning off after 5...


More than likely, the interior of the unit needs to be cleaned. When it's in operation, it sucks dust and link into the fan and heater elements. When it's not, spiders love to go into and build nests. If badly clogged, it can cause the heating element to over heat and shut off. Carefully, removing the back panel of the stove will give you access to just about everything. As far as the flame is concerned, the bulbs may need replacing. Although, it's unusual for all of them to go bad at one time. You or your nephew can replace them after the unit is cleaned. A vacuum that has a hose, brush attachment and crevice tool, will work well in the cleaning of the interior. Be sure to turn the Master ON/Off Switch to OFF & Unplug the unit, before attempting and maintenance on it.

If after performing all of the above, the unit still doesn't work properly, contact Dimplex USA, Technical Service 888-346-7539, for further advice.

Hope this helps to solve your problem. Please let me know.

Mar 17, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

My Dimplex DFB 4047 won't get very hot


This is an on going problem with electric fireplace/stove type heaters of all types. Not just Dimplex.
They are not designed to run for long periods of time and the heat output is not much more than a blower dryer. In any event, they take in cool air, heat it and send it back out. Over time, the heating element becomes clogged with dust, lint and/or pet air. So, they have to work harder to produce a sufficient amount of heat. Cleaning the heating element with a vacuum that has a hose and brush attachment may help. The heating element and blower are under the stove. See your Owners Manual on how to access it. Be sure to unplug the stove before trying to service/clean it.

Feb 05, 2011 | Dimplex Compact Electric Flame Stove...

2 Answers

Why does my dimplex model bf8000st fan and heat turn off after 2 or 3 minutes? the flame lights keep working, just no fan or heat.


"Resetting the Temperature Cutoff Switch

This unit is equipped with a thermostat which controls the temperature
of the room by turning the heater on and off. The heater is protected
with a safety device to prevent overheating. Should the heater
overheat, an automatic cut out will turn the heater off and it will not
come back on without being reset. It can be reset by switching the
Main On/Off Switch to off and waiting five (5) minutes before switching
the unit back on."

http://dimplex.com/cms/publications/7208680300r03_EN.pdf

Dec 13, 2010 | Heating & Cooling

1 Answer

Fan works but no heat


go to : www.dimplex.com or call: 1-800-668-6663 ext. 358 for custmer help

Jan 04, 2009 | Dimplex Compact Electric Flame Stove...

1 Answer

Dimplex Compact Electric Flame Stove Heater


call Dimples !-800-663-6663 ext 358 They will be able to help you out.

Apr 02, 2008 | Dimplex Compact Electric Flame Stove...

1 Answer

No heat or fan when heater is started front lights up


http://extranet.dimplex.com/files/domain4103//DS5598%20DS5603%20DS5804%20PARTS%20&%20SERVICE%20MANUAL%20REV00.pdf
Look at page 4. If this is not it, you would have to see if you are getting power off the circuit board to the heater, should be 120VAC. If not the board is bad. If you do get power, check the thermostat - if it's good (power going thru it) then the heater element is bad.

Feb 27, 2008 | Dimplex DS5603 Heater

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