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Dyson dc46 retractable cord will not go back in the machine

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If the cord was pulled out all the way, you may have damaged the return spring.

Posted on Apr 20, 2014


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

  • 625 Answers

SOURCE: Electrolux Lux 7000 retractable power cord

The trim pieces along the sides just pull off seperating the two housings. The back portion where the retract drum is is held by two plastic tangs on top inside. use a screwdriver to pry the ring down to dislodge the tangs. the bottom part will lift off. remove the front part using two screws just below the hinge. the retract has a long coil spring wound around a free spinning hub. there are two "tangs" inside that engage a ratchet-pawl assembly. you'll need to rotate the drum to rewind the spring onto its hub.

Posted on Aug 20, 2007

  • 10865 Answers

SOURCE: cord getting stuck, won't come fully out.

Hi Karen. Chances are your cord has a kink in it which is preventing it from coming all the way out. Pull the cord out almost as far as it will come and then twist the cord one way or the other and pull to get the kink out of it. Once you have it all the way out you can start closest to the machine and smooth out the entire cord to be sure that the kinks are more or less permanently gone.

Posted on Apr 30, 2009

  • 328 Answers

SOURCE: electric cord won't retract

Depends on the machine. If its a Sebo K model then usually pulling on the cord will re-automatically retract the cord anyway. Any other brand and it will need to be replaced by a qualified repair.

Posted on May 08, 2009

  • 1961 Answers

SOURCE: How do I take about

Hello Sir!

You can refund later if you are not satisfied with the answers of the experts.

If you still want other alternative help please feel free to call directly Dyson, the manufacturer of Dyson DC11 canister.

Fitting electrical componentsFitting or adjusting electrical components or mechanical parts should only be attempted by an authorized Dyson Repair Dealer.
As a result we are unable to issue instructions on accessing or fitting electrical components. Likewise, we do not publish service manuals.
If you have any questions or if you feel you require an electrical repair on your vacuum cleaner please contact our toll-free Helpline at 1-866-my-dyson (866-693-9766), between the hours of:-

  • 8am - 8pm (CST) Monday to Friday
  • 9am - 3pm (CST) on Saturday
  • 10am - 2pm (CST) on Sunday
and for other online solution for this model can be found from their website below

Posted on Jul 14, 2011

  • 18424 Answers

SOURCE: how do i fix the retractable cord on a Dyson 08

this link shows you how to get to the motor and the rewind unit i think reparable you need to buy the full unit. gud luk.

Posted on Aug 22, 2012

Testimonial: "Thank you! & Thank you for everyone that contributes on this awesome site! I actually fixed the on/off switch, the power cable & gave it a service/clean! Thanks so much to all that share their knowledge. :) Am feeling mighty pleased with myself atm!!! :D"

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My dyson cylinder winds itself up when in use, very dangerous as I nearly fell down the stairs

If you are saying the cord retracts back into the vacuum you will have to replace the cordreel.

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Is there a retractable power cord that will work as a replacement for dc21. Can you just replace the cord or do you have to replace the whole assembly

Hi Heather, it's Jack at Dyson.

If your DC21 Motorhead needs a replacement power cord, I would encourage you to contact us directly for advice. We should be able to confirm which spare part is most appropriate in this instance. If you'd like to consider having your machine serviced or repaired, we can also talk you through your options.

You can reach the Dyson Customer Helpline by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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How do I fix the retractable cord on a Dyson DC19 vaccum cleaner

Great Youtube video

I’m happy to help further over the phone at

Aug 22, 2014 | Dyson Vacuums

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Retractable cord stuck

Hi Rodger, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your Dyson Animal's cord rewind mechanism. We should be able to help but we'd need to take a few further details about the exact model you have. Our experts will also be happy to take you through some troubleshooting checks - and if a repair is needed, we'll be able to confirm if your machine is within the Dyson guarantee period.

When you have a moment, please contact the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.

May 13, 2014 | Dyson Vacuums

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Cord reel won't retract

Hi Ann, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with the cord reel on your DC08. I would encourage you to give the freephone Dyson UK customer Helpline on 0800 298 0298 when you have your machine to hand, so our experts take you through some quick troubleshooting checks.

If it turns out a repair is needed, we'll also be happy to discuss your options for having your vacuum serviced at home by a genuine Dyson engineer.

Just to let you know, calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

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I can't return my electric line. How can i fix it? I push the bottom to return my line, but no any action.

Hi there, it's Jack at Dyson.

DC47's cord reel button needs to be pressed down firmly to retract the cord - you should feel a click from the button when it's pressed down far enough. Keep hold of the plug as you press the button down, and allow the cord to feed back into the machine.

If you're sure you've pressed the button down as far as it will go, and have not been able to get the cord to retract, please get in touch with us directly so we can provide further assistance. You can reach the Dyson customer Helpline on 0800 298 0298 (UK) or 1-866-693-9766 (US).


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Brand new dyson dc46 beater bar not working

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

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3 Answers

How do I take about my Dyson DC11 to replace the retractable power cord assembly

While it doesn't require a collection bag, a Dyson-brand vacuum cleaner can still suffer the problems of wear and tear that are prone to any vacuum cleaner--for example, a frayed power cord. If the power cord of your Dyson vacuum cleaner has become frayed, change it immediately to avoid a dangerous electrical mishap. You will need a replacement cord from an electronics service center, along with a few common household tools. You do not need electrical skills to complete the task.
Follow this steps on how to replaced the power cord assembly:

1 Unplug the Dyson vacuum cleaner's power plug from the wall outlet. Press the button on the top front of the plastic collection cover. Lift the cover off the front of the vacuum cleaner and place it aside.

  • 2 Trace the power cord to where it enters the back bottom of the vacuum cleaner. Remove the screws from the panel surrounding the power cord with a Phillips screwdriver. Remove the panel. Aim the beam of a flashlight inside the compartment so that you can see where the wires at the end of the power cord wrap around two screws on the motor assembly. Loosen these screws with a Phillips jeweler's screwdriver.

  • 3 Pull the power cord out of the compartment and dispose of it properly. Strip a 1/2 inch of insulation from the ends of the two wires of the replacement power cord. Run the wires into the compartment along the path of the original power cord--pushing the wires into the grooves inside the compartment.

  • 4 Tie a knot on the cord on the inside of the compartment to prevent the cord from being pulled out.

  • 5 Wrap the exposed end of each wire of the power cord around the loosened screws. Tighten the screws. Replace the panel and reattach the screws. Stand the vacuum cleaner right side up. Place the bottom of the plastic collection cover into the bottom front slot on the vacuum cleaner. Push the cover back on the front of the vacuum cleaner.

  • Jul 13, 2011 | Vacuums

    1 Answer

    Cord getting stuck, won't come fully out.

    Hi Karen. Chances are your cord has a kink in it which is preventing it from coming all the way out. Pull the cord out almost as far as it will come and then twist the cord one way or the other and pull to get the kink out of it. Once you have it all the way out you can start closest to the machine and smooth out the entire cord to be sure that the kinks are more or less permanently gone.

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