Question about Gateway M465-E Notebook
When I power up - only the cursor is on the screen. Initially, I could get to the BIOS check screen when holding down "F10" button. I then ran recover disk and now only get a cursor on the screen. ANy ideas ? thanks
Posted by Anonymous on
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Posted on Jan 02, 2017
Go to device manager, sound / video. and your sound card will be in there. Oh and right click on my computer and select properties, Hardware. if you didnt know.
Posted on Aug 04, 2009
If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, until they won't charge up at all.
Check power adapter’s DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced.
If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard.
This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. I suggest you get a quote first.
Posted on Nov 26, 2009
Testimonial: "Thank you...tried all the above and determined to be a power adapter problem. "
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