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Alan Howell Posted on Apr 20, 2014
Answered by a Fixya Expert

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Altea 4 mobility scooter battery problem

Battery been discharged for ages. Plugged it in & turns from red to green almost instantly. Put it on scooter & scooter emits a bleeping signal & doesn't work. Charge display states fully charged but scooter doesn't work. I assume battery is knackered. Thoughts? Original has a lead with an XLR plug on end & replacement batteries just seem to have 2 battery terminals. How would I connect a replacement

1 Answer

Rob Hill

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  • Pride Mobili... Master 1,480 Answers
  • Posted on Apr 21, 2014
Rob Hill
Pride Mobili... Master
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Joined: Jun 13, 2009
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Hi, the battery's sound okay, have you made sure the scooter not in free wheel mode ? check the lever attached to the side of the brake ,,,

Check the wiring going to the axle .. At worse the controller has called it a day...at best a loose connection,,, controllers are repairable..

Regards
Rob

www.gewizrepairs.co.uk

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on May 07, 2009

SOURCE: battery power on mobility scooter

The Hand Control has probably bent in from use. ( Where she Pushes the throttle Control )
Grab a hold of it and bend it out towards you slightly
The part about the indicator going down when she moves and back up when she stops is normal

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oregoon

  • 175 Answers
  • Posted on Jul 12, 2009

SOURCE: The battery takes a charge, but will not power scooter

This scooter require two batteries, not one. It is usually a good idea to replace both batteries at the same time, even though one is obviously bad, and the other "seems" okay. These 12 volt DC batteries (VDC) work in tandem to produce the 24 volts that the scooter operates on. In a perfect world, they would both live a long and happy life, but reality is that some die young, others old. Since they are joined together, the one that's going out saps the life out of the other one, so take a bullet and replace both batteries. Make sure you completely charge the scooter when you get the new ones in. Verify that your charger is working properly. To properly charge the 24 VDC system, the chargers have to have an output of about 26-28VDC. The output must be higher than the rated voltage of the two batteries put together to charge. While you have the shell off the scooter, you can see if the charger is working by measuring across the terminal on each battery with the charger off. Note the meter reading. It should be 12-13 VDC. Put it on the charger and retake the reading, and each battery should show an increase in the voltage due to the boost from the charger. After three hours, each battery should show about a 13.5 VDC reading which should hold above 12 for a good 8-10 miles. Always charge your batteries overnight, and if not in use, disconnect them completely with a full charge on the batteries.

gewiz

Rob Hill

  • 1480 Answers
  • Posted on Jan 26, 2010

SOURCE: AXS Mobility scooter loses battery power quickly.

hi , two problems can cause this,

1. batteries are weak, is the charger ok ? just because it 's green does not mean the charger is ok, can you validate the charge, try some other batteries ?,

2. Brake be activated or on at all times,
The best way to prove this is to remove the brake mech from the side of the motor completey now try the scooter, if the problem goes away then check the resistance of the brake, is it open or shorted ?
If you feel the brake, batteries and charger are working ok then the controller must be activating the brake and this is the fault but please double check the voltage on the brake leads.

Regards
GeWiz.

littleone121

  • 23 Answers
  • Posted on May 06, 2010

SOURCE: electric mobility scooter says charge is full but won't run

This sounds she has tripped her circuit breaker. It works just like the one on your house, when you ask too much of it it suddenly goes 'pop' and seems to be dead.

Looks like you have the same scooter as mine, it should be a little white button on the back of the base. If you follow this link, it will give you a pdf version of the older model pride victory manual, (Mine is a three, they are up to about 10!) See fig. 8 on page 20 and 'Circuit Breaker' on page 21. Also, Page 33 has the troubleshooting info. Hope this helps.

http://www.rentascooter.com/downloads/_manuals/pridemobility/Pride%20Victory%20Owner's%20Manual.pdf

Anonymous

  • 177 Answers
  • Posted on Jun 05, 2010

SOURCE: just bought my dad a second hand go go 3 wheel elite scooter

Hi Linda. Sometimes if there is a blown fuse or faulty connector on the battery leads, the charger thinks the batteries are charged as the voltage coming out of the charger rises to the high level. Some chargers will cut out if this happens. It is probably not the charger.
Make sure the batteries are plugged in correctly, sometimes during transport they will get knocked and become disconnected.
Also make sure that the battery terminals are not loose where the wires connect to the batteries.
Good luck. Neil.

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Is it best to keep my scooter on charge all the time or what

Keep your scooter on charge doesn't sound right. Usually, eScooters take 3-4 hours for charging and many chargers have a red while charging. These chargers turn the green light on when they completed the charging. Here, you can also read more tips about the take care of your e-scooter or e-bike https://www.insurance4ebikes.co.uk/looking-after-your-e-bike/. However, according to auto experts battery should be full all the time.
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CHARGER GREEN LIGHT FLASHES ALWAYS EVEN WHEN NOT PLUGGED INTO BATTERIE ALSO ONLY LASTS ABOUT 1 HR ON SCOOTER GOES FROM GREEN TO RED IN NO TIME

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Mobility scooter batteries can encounter problems, as over time, these batteries age and lose some of their effectiveness, until eventually they stop working completely. In this case, battery replacement represents the only thing that owners can do to fix the problem. Before doing so, however, they should perform some other troubleshooting measures to make sure. For collapsible scooters, seat the battery properly when unfolding the scooter for use. Owners should also make sure to properly connect the battery, while also looking for any error messages or flashing lights displayed on the scooter's dashboard.
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http://www.travelscoot.com/battery-information.html

http://www.travelscoot.com/contact-us.html
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If the batteries needed changing would the green charging light still come on and would the alarm beep when attached to scooter and turned on?

Yup. The alarm beeps if you have the charger plugged in and turn on the key even if the battery is flat. The charger won't bring a totally discharged battery up to full charge. You can charge the battery individually using an automotive style battery charger. The charger should NOT be the automatic type. It may take some time to recover a flat battery. Charge it until you can see at least 10 volts on the battery. The scooter charger can then finish up the charge. If after you go through all this and the batteries will not take a charge, then it's battery time.
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I have the battery plugged into the charger and both of the indicator lights are red.

most chargers I have seen for mobility scooters have a red power light green for charged and orange for charging has your charger always had 2 red lights ........?????
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Why isn't my scooter charging when it's plugged in?

Your batteries may be too low for the charger to recognize they are there. Check each individual battery with a multimeter.

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My victory 4 mobilty wont charge the green light is very faint/the charger was tested working.so why wont my scooter charge

make sure battery cables are secure at battery terminals and clean.how old are the batteries.If the batteries run down fast they are no good.a good way to test them is put scooter against some thing solid and go forward.If the battery indicator drops to o the batteries are no good.It takes about 10 hours to charge the batteries
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I have a pride go go elite traveller 4 and need some new batteries, but what batteries and connection am i looking for?

Rachel you need 2 12/12AH batteries that are located in the battery pack under the seat. Simply pull the battery pack from the scooter and with a standard phillips screwdriver remove the many screws attaching the battery pack together (simply turn the pack over to get to the screws) There will be two wire on each battery and also a heat sensor attached to the side of one battery remove the wires from each battery and carefully reove the heat sensor. You can bring one of the batterys to your local battery warehouse type store or a provider and purchase 2 new ones reinstall like you removed attaching red wire to red terminals and black to black terminals and reattach the heat sensor to the side of one battery (you can use packaging tape to reattach). replace all the screws to put the case back together and reinstall in your scooter. Charge the batteries with you charger until the charge light is green then happy riding HOPE THIS HELPS
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mcdevito75 here, Double chek the connection at the battery and motor.
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Just bought my dad a second hand go go 3 wheel elite scooter

Hi Linda. Sometimes if there is a blown fuse or faulty connector on the battery leads, the charger thinks the batteries are charged as the voltage coming out of the charger rises to the high level. Some chargers will cut out if this happens. It is probably not the charger.
Make sure the batteries are plugged in correctly, sometimes during transport they will get knocked and become disconnected.
Also make sure that the battery terminals are not loose where the wires connect to the batteries.
Good luck. Neil.
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