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Kocaso says "The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.
Hi, if no longer under warranty? a replacement screen is only option. Is the main lcd panel cracked also, i.e. bleeding in display when pressed? There is an outer cover on top of lcd panel known as the digitizer, this part controls the touch movement of screen. If lcd is undamaged a new digitizer can be purchased at reasonable price here.http://www.aliexpress.com/wholesale/wholesale-kocaso-touch-screen.html
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