Question about hp deskjet 5100 series

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Hp deskjet 5100 wia driver

The scanner is not working

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I don't know why your scanner is not working
This printer is supported by Windows 7. Therefore, if you are using Windows 7, you might try rolling back the driver, or updating it, or uninstalling it and letting it re-install next time you connect it/reboot the computer. All these things are done from the hardware device manager > printers in the OS
As WIA is contained within Windows, rather than an additional driver from HP, the steps above should resolve any issues that are due to a corrupt driver.
If you are using a Mac read this
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Officejet-5100-won-t-scan-to-Mac/td-p/1967991
This may not be why the scanner is not working though.
24.January.2015

Posted on Jan 24, 2015

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Posted on Jan 02, 2017

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Hi bjgestel !
This means there is no more support from HP for your unit under Windows 7 but Windows has a compatible driver included in it's system ( WIA ) .
The scanner should run smooth but with some restrictive functions . Normaly , it should run without having installed the HP XP driver/ sofware . If this not your case , there is a workaround after you installed the XP driver and made sure installation was successfull . The scanner will need to run with a third party application . Download FreeKapture from
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Launch Freekapture , clic on Scan , select WIA-Hewlett-Packard . Your scanner will run . If you choose HP's software, program will hang .
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How to run hpscanjet 4470c on windows 7?


Hi and welcome ned92 !

Solution one:
You can get your unit working in WIA mode if you can follow this :
make sure your XP ( yes XP ) driver is correctly installed .
Download FreeKapture from
http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Launch Freekapture , clic on Scan , select WIA-Hewlett-Packard . Your scanner will run . If you choose HP PrecionScan Pro , program will hang .
Note : no slides or negatives scans possible in WIA lode but the rest works .

solution two :
If you have the W XP install disc , you can install a virtual version of W XP on your machine from http://www.vmware.com/products/player/
If you still have the install disc , you can also partition your primary and install W XP on the new partition from http://download.cnet.com/Partition-Wizard-Home-Edition/3000-2094_4-10962200.html.Back up your data first.
Both are easy and safe , no specific knowledge required .

Have a nice day ,
Best regards .

fanaudi .

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Need driver for 4470c scanjet for window 7


Hi zanggerf !
Hp doesn't support your unit anymore since Windows XP . Here are 3 workaround solutions :
solution one:
You can get your unit working in WIA mode if you can follow this :
make sure your XP ( yes XP ) driver is correctly installed .
Download FreeKapture from
http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Launch Freekapture , clic on Scan , select WIA-Hewlett-Packard . Your scanner will run . If you choose HP PrecionScan Pro , program will hang .
Note : no slides or negatives scans possible in WIA mode but the rest works .
solution two :
If you have the W XP install disc , you can install a virtual version of W XP on your machine from http://www.vmware.com/products/player/
solution three :
If you still have the install disc , you can also partition your primary and install W XP on the new partition from http://download.cnet.com/Partition-Wizard-Home-Edition/3000-2094_4-10962200.html.
Back up your data first.

Have a nice day ,
Best regards,
Fanaudi .

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Hi ,
I succeeded to make my Scanjet 4470c run in WIA mode under W7 32-bit Ultimate . Should also work with W7 64-bit .
Make sure driver XP ( yes , XP ) is correctly installed .
Then , download and install FreeKapture ( yes , it's free ) from here : http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Load Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanner works fine in this mode but if you choose HP PrecisionScan Pro , program will freeze .
In any case , no slides or negatives scans possible but the rest works .
Regards .

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Hi ,
Vista or W7 , it's the same problem : there are no more drivers for Scanjet 4470c .
I find a way though , to make the mine work in WIA mode under W7 32-Bit Ultimate . Should work with Vista too .
Make first sure driver XP ( yes , XP ) is correctly installed .
Now , download and install Freekapture ( it's free ) from :http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Load Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanner works fine in this mode but if you choose HP PrecisionScan Pro , program will freeze .
In any case , no slides or negatives scans possible but the rest works . As for the buttons , only power button will respond .
Regards .

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