Question about Creative Labs Zen Digital Media Player

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No display the player ( creative zen 2gb ) comes on, the screen light is on, and you hear music,but the display screen is blank.

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  • trini3ludy Jun 19, 2009

    ya i did that twice already still nothing.

    i did the hold play/pause while reset and slide on/off button toward the usb and hold. still nothing

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  • 33 Answers

Hi
i think that a good firmware update would repair the problem
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16999&prodName=ZEN
Make sure it's the good model and download the latest firmware
download it
connect your mp3 player and run the firmware updater
that should reset your mp3 player without erasing your song and display should be ok
Good luck

Posted on Jun 19, 2009

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This is from Creative's website:
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Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
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