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My Husqvarna Viking Designer 1 Sewing Machine Touch Screen is not responding, Touch Screen just not working, Touch Screen is maybe cracked, can it be replaced ?

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This Replacement LCD Touchscreen is suitable for your Husqvarna Viking Designer 1

Posted on Apr 20, 2014

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Touch screen on a Designer 1 may not be responding due to a number or reasons. Here are some possibilities:
1. A Designer 1 screen will 'go to sleep' when not used. The length of time of 'no use' is set in the preferences. Shut off the machine and see if screen is active.
2. The 'sleep mode' may have been accidentally reset by going into the 'technical menu'. Technical menu can only be accessed by depressing a number of buttons in a specific sequence which is not revealed to consumers, but if you were 'playing' around with buttons, the technical menu may have been accessed and changed the 'no use' time or 'dormant' setting. Go to your dealer, or a reputable Husqvarna Viking dealer, who will be able to check this out on the spot (if they are really a qualified dealership).
3. Mechanically a number of factors may have caused the black screen, if neither of the above are the solution. These can be: disconnected screen cable, circuit board malfunction, or as you are suspecting ... a cracked screen. If you can see a 'scratch' like mark on the screen, it is most likely the cause of your problems. Yes, all of these are fixable by a qualified technician.

Posted on Apr 21, 2014


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I have a viking sewing machine designer 1. The touch screen is dark and there is nothing on the screen. What needs to be done?

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You don't have to be able to see the screen to install the update, and it's free to try.

Next, if this doesn't work, go to an authorized service center.

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