Question about ACE Heating & Cooling
The remote control will not lower the flame - it is on high flame. How do I override the remote control? Do I shut off the main valves or what?
Posted by Anonymous on
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Posted on Jan 02, 2017
There should be a set of metal cards attached inside the fireplace.
First you should read everything there.
I know you have to first light the pilot light.
And then there should be a wall switch.
The problem I have currently is that it won't stay lit when the artificial logs are there.
Posted on Nov 23, 2008
More than likely it is the thermo couple.
It is a small tube at the end of a thin copper line.
It typically mounts in front of your pilot flame. The copper line runs back to you control.
When heated by the pilot it tells the control valve that there is a fire thus allowing the gas to flow to the burner. It is a safety feature to keep you from filling you house up with unburned gas.
When not functioning correctly it stops the gas to the burner.
You should be able to pick up a replacement at any big box or hardware store.
Some have different mounting styles. Best to remove the old one and take it with you.
Posted on Dec 13, 2008
Hi , you can try and pull the panel on the bottom of fireplace out and check the adapter in fireplace. Sometimes they go bad. When you open in also check to see if there is an adapter plugged in and a option to use the battery operated function. If this goes bad the pilot will not stay lit.
Posted on Jan 14, 2009
SOURCE: gas fireplace will not stay lit
there is a probe that is in the one of the flame... This once heated builds up enough pressure do to the heat to keep the shut/off valve open... (reason, if the flame went out the gas would continue to flow) this "thermocouple is replaceable !! contact me at email@example.com
Posted on Feb 23, 2009
check pilot light to make sure properly in place with thermocouple check gas feed for proper pressure and new doesnt mean free from defects -bad valve,thermocouple,temp sensor
Posted on Mar 04, 2010
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