Question about Dell U0636 Mouse

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My USB dell mouse (or any mouse) is not working.

When I try to install the mous the message I get is the drivers for this device are not installed. (Code 28). When I try to install then a message comes up after trying to install driver that data is invalid.

Prior to this my hard drive failed and we reinstalled Windows XP with SP2. Any solution?

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  • 3 more comments 
  • angie111 Nov 05, 2007

    I tried downloading the drivers and still getting the message that data is invalid. The mouse is recognized as new hardware when I start but whe I try to install I get the error message. Have contacted the IT dept to work on this problem thanks.

  • shona_786 Dec 04, 2007

    I have installed a new software but after that everything worked properly except mouse when i tried to install it it was not able to install it and then the message appeared that "the hardware cannot be installed as problem exists during installation process and so ur hardware may not work properly."


  • Anonymous May 27, 2008

    i have tried to download the update but it says its not for my computer

  • succle Jul 15, 2008

    tried bios, chipset etc updates but to no avail.



    Nothing is working and the weird thing is a usb keyboard will work fine....



    NEED HELP ASAP!!!!!!

  • Anonymous Aug 10, 2008

    I received it as a gift so i don't have an express code or anything. My problem started after my reformat :(

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  • Master
  • 661 Answers

Download updated mouse drivers from the Dell website

Posted on Nov 02, 2007

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