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Water leaking from the hinged side of the freezer door at the bottom. Not continous, seems to be tied in with the defrost cycle. Ice forming in bottom of freezer. Model # MSD2754GR

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  • tro4818 Jun 19, 2009

    Did as you suggested. There was ice on the bottom but no hole! There is a large hole on the side wall that I believe goes to the veg draw. The shelf in the back has a grill where the fan is but I can see nothing else.

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If you open the freezer door and remove the bottom basket, there will be a small shelf with a hole in it, if it is covered with ice the drain is most likely plugged. hopefully you can remove the ice with a hair dryer and run some hot water down and clear it. If not you may have to go in from the back and remove the drain tube. this is a serious pain in the ***.

Posted on Jun 19, 2009

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I have a Whirlpool White Conquest Side-By-Side Refrigerator GS6SHAXLQ03, manufactured March 2003. The ice maker creates ice and fills the "holding bin" on the interior of the door. However,...


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2/ Many United Refrigeration Commercial Freezers are manual defrosting. Moisture from inside the freezer can condense between the inner molded door panel (door shelves) and the exterior metal door. Usually ice buildup will occur in this space, but when defrosting or during high ambient temps the ice will melt and drip out along the bottom door edge/seal. Screws alomg the door frame (hidden by the door seal) hold the seal in place and also the inner molded door panel. The inner panel can be removed to replace the seal or to remove the ice buildup.

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Chances are you have a bad seal around the door if it's leaking from the inside which causes the ice to form as well, or if it's leaking from under the freezer you lave a bad heating element that evaporates the water collected in the pan under the freezer or you have a clogged hose that goes to the pan under the freezer which also causes the ice to form because the water has no place to go. Defrost and try to find a way to blow out the hose that goes from your freezer to the pan under the freezer and that should take care of your problem.

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It is acutually a collector pan for the drain hose. When the refrigerator runs a defrost cycle (about every couple days), that pan collects the water from the ice that is melted and drains it through a hose inside the unit, to a pan under the unit. You will have to pull the back panel off the back of the freezer and melt it with either hot water or a hot blowdryer. Do it until you see the water draining freely into the bottom pan.

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