Question about Sentry Fire Safe - Safe - DS3607

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I can't open my sentry safe CSW3607

Battery light blinks on low. Safe wont open when I enter code.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Sentry Model 1610 Won't Open

Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Posted on Aug 21, 2008

  • 1 Answer

SOURCE: know combination, but cannot open sentry safe 1250

If you know the combination:

1) Turn the dial to the left a few complete rounds, then stop on 1st number.
2) Turning the dial to the right, pass up the 2nd number once, then stop on it on the next round.
3) Turn the dial to the left directly to the 3rd number then stop.

The handle should open now.

Posted on Mar 18, 2009

  • 1 Answer

SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Posted on Mar 23, 2009

SOURCE: sentry safe, enter codes and nothing

These safe are easily opened by a good locksmith. So if you have items in the safe you need to get out a safe and vault tech could drill it open and repair it for a small fee. I really don't think it is the chip probably just a stuck solinoid.

Posted on Aug 08, 2010

SOURCE: can not open my safe, sentry 3750

Sounds like all you might need is a new Sentry Safe battery pack to hold the batteries. As these sometimes short out from leaking batteries.

Posted on Aug 09, 2010

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1 Answer

Safe will not open


Once you get the error light that means you are entering a user code that was deleted when the batteries went dead . Simply use the master code in your owners manual to open the safe. Reprogram new user code instructions bottom of this page.

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Csw3607 sentry safe will not open. when i use my 5 digit code the red light beeps 5 times. when i use the factory code it does the same thing. Sentry has told me to take it to a locksmith and have them cut...


I hate to tell you, I just had this same problem on a brand new safe (x-mas present) and ended up having to crack it open. Unfortunately, from my extensive research on this problem on Sentry Safes it turns out that they use an encoded IC chip on the solenoid and if either a serial wire breaks going to the board or the IC chip fails, you get the 5 beep-of-death error. Needless to say, I'm thoroughly disappointed in Sentry and will discourage anyone from purchasing their products!

Dec 10, 2010 | Sentry Fire Safe - Safe - DS3607

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Sentry 1610 safe - battery is dying?


I have 2 Sentry 1610 Safes. A fresh alkaline battery MAY open the safe once (maybe twice), and then the same problem. I have a variable DC power supply that I hook up to the battery terminals, set to 9 volts and increase the current until the keypad responds & the deadbolt releases. Sentry has no solution for this problem, as this model is too old & they have no parts or troubleshooting. If you know someone with a small DC Power Supply, you can get your safe open / closed.

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Motorola IC #MC68HRC705 will not reset. Chip is most likely bad. Time to throw this safe out...Thanks for your answers. George

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My sentry safe will not open after entering the code it reads "err"


You have to press the program / enter button after you enter the code How to open electronic sentry safes.
Locksmith opening instructions manual for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open

Aug 10, 2008 | Sentry Fireproof Safe

1 Answer

Sentry Model 1610 Won't Open


Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Jul 02, 2008 | Sentry Fireproof Safe

11 Answers

Sentry Model 1610 Won't Open


Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Mar 29, 2008 | Sentry Fireproof Safe

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