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Polycom power supply plug - Polycom ViewStation ISDN (pcy220011323001) Video Conference

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SOURCE: polycom vsx 7000

no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Posted on Feb 08, 2009

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1 Answer

Polycom ViewStation SP will not power on.


First you should check if the power supply is working. You can buy a different one on ebay or if you have a second one you can see if that is the cause. If your power supply says "Spectre" instead of Polycom then it is a good chance that the power supply is at fault. Those weren't so reliable.

Sep 30, 2009 | Polycom ViewStation ISDN (pcy220011323001)...

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what line have you connected to the polycom? you will need to connect a single line circuit line.

Apr 06, 2009 | Polycom SoundStation

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no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Jan 19, 2009 | Polycom VSX 7000 Video Conference

1 Answer

Polyspan soundstation power supply schematic diagram


My Polycom sound station power unit malfunction. I found that AC transformer broke. If I try to get substitute transformer, what is the required ac output (Vac) and Amp that I need to find?

Nov 23, 2008 | Polycom SoundStation

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you have to remove the rubber footings directly under the keypad of your polycom. . . It has 2 screws under those rubber footings.

Sep 22, 2008 | Polycom SoundStation

1 Answer

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Try disconnecting the ISDN module and then cycling the power. If that doesn't work speak to your support provider about repair costs. Ultimately you may need to replace it because of its age (it might be End of Life and not available for repair)

Sep 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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u have the cable plugged in backwards
check it

Jul 25, 2008 | Polycom SoundPoint IP 501 IP Phone

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The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.

If your office phone systems are different, or if the extension it was originally plugged into was configured for analog and you are now plugging into digital would explain the problem.

Paul
Edge Telecom
paul@edgetele.com

Feb 20, 2008 | Polycom SoundStation

7 Answers

Polycom soundstation Ex - no dial tone


Someone in our office recently damaged the RJ-45 cable for our Polycom Soundstation. Because the jack was damaged I could not determine the order of the cables. After a call to polycom, we found the pinout information we needed - so I thought I would share, in case anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
  • Black
  • Brown
  • Red
  • Orange
  • Yellow
  • Green
  • Blue
  • White
Then Crimp and test. I got this information directly from Polycom for use with the Polycom Soundstation. This information was not easy to get. They originally told me they could not provide the information and I would have to buy a power adapter. This is not true, just trim the cable and follow the above instructions.

Sep 14, 2007 | Polycom PCY220016000001 SoundStation2...

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