I have a land line phone with an answering machine attached to it. I don't seem to know how to hook up the fax without having to move my answering machine which will not work for my business. I need to know how to hook up the fax so that I may fax out and get faxes in. Perhaps I hooked something up wrong.
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first, as a tech, i would make sure your phone jack works, then also make sure the line is plugged into the "line" jack on rear of fax. if those two steps are verified beyond a doubt, press your "hook" button and listen for dail tone. if none, pick up handset and listen. if you get tone on handset, then your speaker is disconnected. if you don't get a tone either way, then chances are you have a bad "NCU" board.
There is no mystery, seriously. You send a fax exactly the same way as you make a phone call; instead of talking to a person, your fax machine talks to another fax machine. Clicks, squeals, buzz sounds.
If it says it's busy, well, it's busy If it doesn't answer, it's not set to AUTO RECEIVE If it says OFF HOOK another device is using YOUR phone line.
If you don't hear a dial tone when you press the HOOK or MONITOR key, the phone line is dead. Check the line with a regular phone.
If a dial tone sounds weird, it is a DIGITAL phone line. You need an ANALOG or regular phone line.
ALL FAX MACHINES ARE ANALOG DEVICES AND WILL NOT WORK RELIABLY ON A DIGITAL SYSTEM OR A COMPUTER....Magic Jack, Vonage, etc. are DIGITAL PHONE SYSTEMS. Don't believe what the Vendor tells you. They are for designed for VOICE GRADE PHONE CALLS ONLY.
The settings in your fax machine were designed by people who are a lot smarter and make more money than us. DON"T MESS WITH THE PARAMETERS.
You need to go in and adjust the "Off Hook" setting so that it does not pick up the ring cycle before the answer machine does.
Next you have to find the instructions that will allow your phone answer machine to tell your fax machine that there is data for it.
More often than not this is accomplished by setting a software switch for example press number 4 to send me a fax. The answer machine in turns wakes up the fax machine and allow the connection to proceed.
It all in those books that came with your products. I know you keep them neatly filed away for instant retrieval, just the the rest of us do. :)
It is your phone answering machine that must pick up in three rings or less.
Therefore 4 is too much. I would not limit number for fax machine itself.
On receipt of fax sometimes seems like it will not work when answering machine picks up in the middle. However, leave it and it will work. Sometimes sender will hear your answering machine and cancel as well. So try to ensure they don't give up at other end as well.
I would suggest getting a new one, but BE SURE you check to see if it will work with VoIP. I have the HP 6210 and it has problems with VoIP as well. Go to a place where you can test it at home and be sure you can return it if it has issues. Best Buy, or Staples are pretty good with returns, but SAVE the receipt! LOL... Sorry I couldn't offer better news! //Don
I think I know why. You need to set the proper priority of your all-in-one Canon device. If it is TEL priority, it means you need to have a phone connected to the fax. If the phone rings, you need to pick up the handset and check if it's a fax tone or a call. If it is fax tone, you wait for 5 secs til fax tone stops, and then hang up. After that you will receive the fax. Failure to pick up the handset will not allow you to receive the fax. This might be the most probable setting you have, hence you can't receive the fax. If it is FAX priority, the same thing happens as TEL priority. Only difference is if you don't pick up, and it is a fax, it will still receive. You can also do FAX only. No need to connect a phone. Device will receive automatically.
Cannot figure how to hook up Canon MP830 all in one fax with remote answering machine. I can plug in phone line to send faxes fine but when hooked up in same hole and the phone rings it goes immediately to fax and can't receive phone calls. Maybe i have phone line hooked up in wrong place on my machine. The answering machine is in our master bedroom on the other side of the house. With my last a canon also i had it hooked up to go to fax after a certain amount of rings and it worked fine. That machine got fried by lightening and i replaced it with this machine. If anyone knows what i am doing wrong i really need this fax hooked up all the time for my business.