Question about Sony Cyber-shot DSC-H7 Digital Camera

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Sony DSC-H7 - Pictures have yellow tint


Just purchased this camera new in August and it took fabulous photos up until two weeks ago when everything changed! All of my pictures have a yellow tinge to them. Even when you are looking at the view finder while snapping a photo, everything is yellow.

I will admit, my 13 y/o has taken a few pics with the camera so could he have possibly changed a setting? Where do I find the White Balance or where can I adjust the color tones?

I am so disappointed, as I have only had the camera less than 3 months and I travel a lot internationally and going to Australia in a week so want to have the camera ready to go!

Thanks much!! Lisa

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  • mishlc Dec 27, 2007

    My pictures also have a yellowish / orangish tint and I just got my camera for Christmas. If it's not that, then most of the pictures are blurry. I have not been pleased at all. I really looked forward to getting this camera because I love to take pictures but it's not at all what I expected.

  • Anonymous Dec 30, 2007


    I had bought a Sony DSC-H5 which took nice sharp pictures and about a week ago traded in for a Sony DSC-H7 which has a orange/yellowish tint to the pics. also the focusing seams to be off somehow

  • Anonymous Feb 25, 2008


    We're not alone. We thought we had fudged up the settings. We've combed the manual trying to find a reset button but have been unsuccessful so far. Very disapointing to pay that kind of cash and get a $20.00 Wal-Mart quality camera. I'm being hard on the camera but OMG it is sooooo disapointing. We really love all the settings and the extras but what good is it if the pictures is yellow.

    The only solution we have, but it's a pain in the butt, is to go in the ISO setting, everytime you want to take a picture where the lighting is poor, and under the WB choose the TUNGSTEN setting which gave a much better result. However, after purchasing a Canon Power Shot and comparing picture to picture, there is still no contest. The Canon pictures are way better. To its credit, it is a 12 mp. Good luck to all DSC-H7 owners. You'll need the patience everytime you're taking an indoor picture.



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Take the Camera back and get a Cannon......

I bought the WSC-80 for my parents and had the same problem. You will get Sony reps on this forum (and other support forums) telling you to "set the white balance" and "it happens with all camera's because of the white balance."

They are trying to get people who haven't bought their P.O.S. camera to think the end user is the are not the problem.

I have sent my camera in twice now, once because it was blurry (they reset the lense....everything was fine) and now I am getting the yellow tinge on my pics.

I can take three pictures in a row (within seconds) the light is the same, settings are the same, people are the same, etc and two will be yellow and the other will be perfect.

Research all the Sony Models, they suffer from the same problem.....I will NEVER buy Sony again, I bought the "top of the line" for my parents for x-mas and sony made me look like a fool.

Shame on you Sony....

Posted on Dec 24, 2008


Resetting would be done using the "Initialize" option i suppose...

Posted on May 05, 2008

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This should be in the "shooting menu" under White Bal. use a piece of white paper or whatever to set the white balance,

It is also possible that the lighting settings were changed (outdoors is different to fluroescent lighting)

Check the colour menu too, if all else fails try resetting to default settings, (unsure where this would be in the menu)

Posted on Nov 02, 2007


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White balance has been a necessary function of cameras since we were all buying film cameras. Learn to use it and make it your friend. I have a DSC-H7, and it takes great shots. You're always going to get color discrepancies in different lightings if you don't set the white balance. There's nothing wrong with your camera. While auto-white balance is a nice feature, on most cameras it's not always sufficient to get good true-color shots anywhere but in bright sunlight.

Posted on Apr 10, 2008

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