Question about HP CapShare 920 Handheld Scanner

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Instruction manual i need an instruction manual for hp c6301c capshare 920 hand held scanner

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Hey there, I got your manual at the following link. Let me know if it has what you need or not

Posted on Jun 19, 2009


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I had my computer cleaned up by HP now my 920 does not communicate with my computer the capshare program is still on my computer is there a way to download drivers?

Hello, I don't know if you already solved your problem, if not let me try to help you on this, all computer components that need a driver to communicate with the computer, most of the manufactures they have a section on their site as support or download from there you just need type or find you product model and then your operation system and boom you will be able to install all the drivers you need to.Please reply if this helped you.

Feb 03, 2012 | HP CapShare 920 Handheld Scanner

1 Answer

Can no longer see the screen for viewing

The contrast buttons on the left side will change the contrast up and down what usually happens is one of the micro switches breaks causing the contrast to at the high or low position. press the contrast button in you should feel a tiny click this should habben in both directions. If switches have to be replaced contact

Mar 05, 2011 | HP CapShare 920 Handheld Scanner

1 Answer

My notebook computer only has USB plug and it does not has serial port plug (RS232). I bought a USB converter cable for the RS232 plug. The notebook computer reconciles the USB converter cable and not...

Tthe Capshare only works with XP or Windows 7 Ultimate which has a virtual XP inside it ( a retrofit for outdated software).. I will not work with VIsta.

Feb 13, 2011 | HP CapShare 920 Handheld Scanner

1 Answer

"delete" button non functional

common problem unit must be torn down to access the delete button and repaired we have repaired over 100 units contact

Oct 26, 2010 | HP CapShare 920 Handheld Scanner

1 Answer

How can I get my hp capshare910 to work with windows vista

I bought a 920 Capshare and found out that I needed to upgrade to Windows 7 Ultimate so I could get the xp virtual mode ( a subset within the windows 7 ultimate system). It will not work with Vista.

Oct 25, 2010 | HP CapShare 920 Handheld Scanner

2 Answers

I need a replacement serial cable for my HP capshare 920

I once built my own Capshare serial cable.

The plug is HP proprietary but is used on some HP calculator cables. I think this is the one. (

(I also heard but cannot confirm that some HP Journada cables will fit and possibly already contain the proper number of wires. However, they lack the bump that orients the cable to the Capshare.)

I recall I had to cut open the molded end and add one or two wires need by the Capshare. I resealed it with some shrink tubing. Detailed but not too difficult.

Here is the cable pin out for the Capshare cable. (Link to original)

Good luck!

Jun 12, 2009 | HP CapShare 920 Handheld Scanner

1 Answer

Looking for a HP capshare 920 to purchase

I have a 920 in excellent condition. Please email me at if interested.

Nov 20, 2008 | HP CapShare 920 Handheld Scanner

1 Answer


Is it a 910 or a 920?

Sounds like it might be a 910 where you have to hold the button and release when done scanning.... the 910 can be upgraded to the 920 with a software & firmware upgrade.

To tell if a 910 has been upgraded, press the "Tool" button and if "set capture mode" is an option then it's been upgraded to a 920 the 910 won't have that as an option.

Jan 07, 2008 | HP CapShare 920 Handheld Scanner

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