Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator
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Posted on Jan 02, 2017
SOURCE: not cooling or freezing
When the compressor is running, both the fan inside the freezer and the fan down by the compressor should be running. If OK, look for frost on the back wall of the freezer, indicating a probable defrost heater failure. If yes, remove back metal cover in freezer, defrost with hair blower, replace defrost heater (the thing at the bottom of the freezer coils with two wires going to it)
If no to these, send me an "ask me" follow up question.
Posted on Aug 28, 2008
You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002
Posted on Dec 16, 2008
If the water does not dispense, it may be that the water line is frozen in the refrig. section. The solution is to lower the temperature setting of the refrig sect a number or two.
If the ice bin is full and does not dispense, it is probably a bad or frozen auger motor. To test it open freezer door and remove the ice bin by sliding it out. Then hold the door switch while you press the dispenser lever on the outside of the door. You should see the motor turn in the back of the fridge. If nothing happens, it should be replaced. If it just hums, it may be frozen. In that case, wait till the freezer finishes defrosting and test again.
Posted on Mar 02, 2009
Then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . There is a heater for the water dispensor tube , pt # WR49X10173 , which should keep this from happening again .
Posted on Nov 19, 2009
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