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I cannot connect my Wharfedale SLM01

I am having problems trying to connect my SLM01 to my computer so I can synchronize songs. I plug it it and the screen on it tells me that it's charging like it should. But on the computer, a speech bubble in the bottom right says 'USB not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.'. Obviously, I have tried doing that but it did not help at all. Why will it not connect?

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If you are using a USB port on the front of your computer, try one on the back. Also, leave it overnight to charge, then try again. Rebooting your computer might also fix it.

Posted on Jun 26, 2009

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