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Can only lock from inside but the key side on the outside doesn't work

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Our schlage lock with thumbturn on inside and keyed on outside. inside lock position AND outside keyhole are sideways. is this normal??


I've never seen a lock like that was intended to be that way, but have made that mistake when the shaft that goes through the bolt portion of the deadbolt is square and is 90 degrees off in the square hole it goes through. If so remove two screws on the inside and take out assembly with the key hole, position key hole bottom, then put key side assembly with shaft through bolt portion of lock. Test the key to see if it locks and unlocks, maybe you need to position shaft 90 degrees to left or right to work, then put cover on inside house and the two screws.

May 19, 2016 | Schlage Locks & Locksmithing

1 Answer

Opening the drivers door doesnt automatically open the passangers door


Some vehicle locking systems allow a single button press to unlock the driver's side door and require a second button press to unlock the passenger side door. Likewise, use of the key to unlock the driver's side door does not automatically unlock the passenger side.

Mar 25, 2014 | Dodge Stratus Cars & Trucks

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I have a 2006 Silverado ext cab. The passenger side door was missing the lock cylinder when I bought it (used of course) The passenger side door also doesn't open from the outside but the inside latch...


I just looked on e-bay and discovered you will be needing to buy the outside door handle which comes with the lock cylinder.
You can probably buy one of these from a Chevy or GMC truck dealer, or go on-line and check with e-bay or others to get one.
You can also find one at a salvage yard, but there you may not get a key with it.
A locksmith can cut you a key, but a used handle and a "locksmith-key" may cost you more that a new one!
The handle and lock are held on with a couple of screws inside the door shell.
Be blessed.

Feb 22, 2013 | Cars & Trucks

1 Answer

2000 cadillac deville driver side won't open with the key


1) Key turns but dose not unlock door. This means that the rod that goes to the back of the lock has came off. This also means that is the reason door is not unlocking with the remote as it pops the lock rod inside the door which pushes the lock open.
2) Key does not turn lock at all but works passengers side door. This means that the locks has been changed in the door, but that doesn't sound like the problem as you say the remote doesn't open the drivers side door so more than likely the rod has came off the back of the lock

Nov 07, 2012 | Cars & Trucks

1 Answer

Alarm went off, now the central locking doesn't work


use the car key itself from outside the vehicle with everything closed: use key in drivers door outside door lock and manually lock and unlock the door. check if fixed, may have to do a few times. i do believe the vehicle is in theft mode.

Aug 18, 2012 | 1994 Volkswagen Golf

1 Answer

1999 civic key wont lock door or unlock it


Have you tried WD 40 to see if it will losen the lock?
If that doesn't help, your lock cylinder is more than likely the culprit. Does the key work on the passenger side?
You may have a problem with the linkage inside your door panel.

Apr 30, 2012 | Honda Civic Cars & Trucks

1 Answer

My driver's side door lock doesn't lock/unlock when I use the remote or inside/outside buttons. I need to use my key when outside or just flick the lock when inside. My other doors lock and...


your problem sounds like the door lock actuator motor has failed this is located behind the door panel, you can test for power and ground at the actuator while pressing the remote buttons if power and ground are present replace the actuator

Jul 31, 2011 | 2008 Nissan Altima

1 Answer

Schlage deadbolt installed about a month ago. The key will not turn the lock from inside but will from outside. Any suggestions?


my guess is that during installation the inside lock cylinders were 1/2 or a full rotation more in one direction than the outside cylinders. remove it from the door, assemble it and try it without installing it. If it doesn;'t work, take it back. If it's old, oil it. if that doesn't work- toss it- you've spent an hour on a $15 item.

Sep 24, 2010 | Schlage B362 605 KA4 DBL CYL DEADBOLT 4 EA...

1 Answer

My mom, got inside the car. and when she was inside she accidentaly click the PANIC button ON, of course Click it again, so it would go off. But now, the car doesn´t start! and it was working...


from outside the car make sure all doors a closed completely, make sure hood and trunk are also closed. lock the vehicle with the remote, unlock it and repeat, lock and unlock. if it still wont start, put the key in the driver door lock, lock and unlock the door three times with the key, then try to start.

Oct 16, 2009 | 2003 Toyota Corolla

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