Question about Toshiba 50HP66 50 in. Plasma Television

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Toshiba 50HP66 went black after pop/crack sound

Last night my Toshiba 50HP66 made a loud pop and crack noise (like a firecracker). The screen went then black. And though the TV came back on, the sreen was still black and grey.
I purchased this TV almost 2 yrs ago. In looking at answers to this problem on the web, I found more than 10 people experienced the same issue over the last two months. Therefore, it seems to be a problem with the model itself --it just doesn't seem normal that so many people have experienced the exact same problem with this particular model. I contacted a technician at Toshiba and he said it might have been a problem with the capacitor that just blowed up. The capacitor's brand is not Toshiba. Solving this problem would cost me over $900.
As this seems to be sort of a common issue with this specific model, is there anything that Toshiba could do to solve it?
Another thing the technician mentioned is that Toshiba does not actually produce this model, it simply assembles parts from different producers together. Is this true?

Your help would be greatly appreciated!!!
Thanks

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Most units are made by someone else. your unit probably has LG parts. get the unit looked at by a Toshiba authorized servicer. they may be able to repair it at component level. the $900 you stated sounds at least $200 too high for board level repair.

Posted on Jun 26, 2009

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