Question about Brother PT-65 Personal P-Touch Electronic Labeling System Printer

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The roller won't roll the paper forward and the cutter is jammed on a Brother model pt 65 how can i fix it?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Paper jam with Brother HL-2030 laser printer

Being a retired electronics technician, I located and downloaded a copy of the service manual. Then proceeded to hunt for the reason why the Paper LED was staying on. I put the printer into the Production diagnoses mode, then by process of alimination opened and closed each panel and cheack each sensor switch one at a time. At which time it was apparent the problem was the rear door sensor. So I started to disassemble the printer getting instructions from the Service manaul, as most electronic equipement there is a sequence process to accompliah this. and once I found that the method of the rear door sensor operated I found the bracket was not in the right position. I put the sensor bar back into it's proper position and put the printer back to normal opperateing mode, I found my problem was solved. So I reassembled the unit and plugged it back into the compter ran a couple of test sheets and cleaned and aligned the printer head(s) made a few adjustment and everything was back to normal.
I must say that locating the Service Manual was a feat, but worth every cent I paid for it which was $9 USD. Personally i think all service manuals should be available for all Brother products for a fee, then a large number of problems can be fixed by the owners without much bother to Brother.
I ahve two of these printers and would still purchase a Brother colour printers, my next purchase is going to be a Brother color laser printer. Out of all the printers i've used on my computers I like the brother the best.

Posted on Mar 22, 2008

  • 5 Answers

SOURCE: brother Model Pt-65

There are two vertical fonts - small and normal. To put the labeler into vertical mode, hold down the [Code] key and tap the [J] key.
When it asks " 1-9 ", let go of the [Code] key.
Press the [8] key if you want small vertical type, OR the [9] key if you want normal size vertical type. Then you have to hit the [ <--' ] enter key.
Now you are stuck in Vertical mode ! :-O

To get back to normal, hold down the [Code] key and tap the [J] key, Let go of the [Code] key.
Then tap the [3] key and the enter [<--'] key. You are back to horizontal labelling.
:-) phew!

Posted on Jul 28, 2008

  • 133 Answers

SOURCE: Paper Jam

what you need to do is pull out the drum and remove the paper that you can see.
just pull out the drum unit harder.

Posted on May 23, 2009

komguy
  • 2306 Answers

SOURCE: Tape on Brother PT-65 wraps on roller

If the end is already messed up you may need a new cartridge, if you can remove the tape and feed the end under the guide on the cartridge and re-install it should work properly again.

Posted on Sep 17, 2009

  • 13 Answers

SOURCE: paper jam

If you encounter two pages jammed frequently in the paper path (pickup, drum, fuser, exit) or paper cannot be picked up from the tray check this out:

  1. Remove left cover (where the USB connection is located);
  2. Remove big black gear with a spring on it (you may need to unscrew the PCB that partially covers it);
  3. There is a clutch that sticks to the rubber pad behind this gear. You may put a piece of scotch tape towards to a rubber pad, so the plastic from clutch mechanism would'n stick anymore. http://www.phillycopiers.com/fix/hl-2040-2070-fix.jpg

Oleg Andrukh IT Specialist
PhillyCopiers.com 215 364 3774

Posted on Apr 15, 2010

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There are rollers that the paper has to go between to be pulled forwards. When the rollers get dirty with paper dust, paper starts jamming. So you need to clean the rollers with a moist (not wet) soft cloth, Keep rolling the rollers manually and keep cleaning them. Then allow a few minutes to dry them up. And no jam after that.

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1 Answer

Tape on Brother PT-65 wraps on roller


If the end is already messed up you may need a new cartridge, if you can remove the tape and feed the end under the guide on the cartridge and re-install it should work properly again.

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1 Answer

The thermal transfer paper tore during process how do I fix it? I removed the cartridge but now the fax paper just sit in tray while the rollers rolls.


Cartridge? There is no print cartridge in a thermal fax. Maybe you removed the thermal print head. Put it back! You simply need to "thread" the fax paper back through the slot that leads to the cutter mechanism. When you close the lid the rollers will pick up the paper and cut off a fresh strip. Locate the long slot for the paper.

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1 Answer

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3 possibilites.

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2 Answers

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I had this totally annoying problem this morning. After looking for any obvious paper jams or small bits of loose paper, I tried several fixes: 1) open front cover, release levers that hold white rollbar in place, roll the bar forward to make sure nothing is stuck behind it, snap levers back in place; DID NOT fix the problem; 2) open top cover, remove print cartridge, look for jammed paper bits, close cover; DID NOT fix the problem; 3) unplug the machine, wait a few minutes, turn machine back on; DID NOT fix the problem. I even unplugged the machine, opened ALL the covers, turned the machine upside down and shake it to see if any paper clips, staples, or other objects have fallen inside the machine; DID NOT fix the problem. FINALLY, I pulled the paper feed tray forward, reached down to the feed rollers, twisted them a few turns, put paper back in the machine, and the "paper jam" message disappeared! This may not work for everyone, but it worked for me today, so I hope this helps someone out there to have a better day.

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1 Answer

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Sounds like the overdrive clutch is't working. try rolling the small rollers under the forward star wheels back and forth. if they turn both ways the clutch is bad (about $100) but tack heart, a couple drops of light oil (3 in one oil) usualy fixes it. go to http://sjdtrucking.com/hpplotters/index.htm I have the service manual posted for instuctions on how to get to it

Steve

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