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Disconnect the scanner from the computer. Uninstall driver software, shut down and restart the Comp. Reinstall the driver. (http://software.canon-europe.com/software/0036991.asp?model= ). connect the scanner and the system will report USB device plugged in. This should work. S. Mohan. Chennai, India
does the drive make any noise? does it whine or click? do you have both data AND power cables connected? also, can you hear or feel the drive spin up when you provide power? i have a scorpio black in my laptop, and although it is very quiet, i can definately tell just by the feel and slight noise when it is running (without the hard drive indicator light being taken into consideration) feel free to contact me directly i would like to help
I kind of need a little more info ie: operating system and what you have tried and what happened before you noticed they were lost. I am assuming you did not physically lose them. I can say though that windows xp, Vista and certainly win7 should detect them on startup and alert you or in Vista and win7 auti install.
no driver detected by Win7 for BT.....all drivers are not provided by Win7...u may not find a driver for your BT to work on Win7, but can try using the XP driver....
suggest have a dual boot....like i use....
WinXP on C
Win7 on D
and choose OS on boot...
so have the advantage of both OS....
We suffered this initially on a new laptop with Windows 7. I can't tell if the driver on the Vupoint website has been updated, or is the old XP/Vista driver, but we installed this (1/2011). In Picasa or the Photoimpressions software which comes with the scanner, we were then only able to acquire solid black images. However, when we tried all of the USB ports on the computer, we found that one of them (a USB2 rather than USB1 port) was able to function like normal. We suspect there is a funny issue with the amount of power going to the scanner from different USB ports, and maybe this interacts with the driver in some way.