Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

2 Answers

SONY DCR HC21 touchscreen buttons/functions suddenly not working

In the PLAY/EDIT mode the touch screen buttons/functions are no longer working, making it impossible to play the tape. Help!

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  • 2 more comments 
  • nmasal Jun 19, 2009

    Thank you for the hint. I have to get a battery for the remote to check your suggestion.

  • nmasal Jun 21, 2009

    must be the flex cable, since the remote control does operate the machine.

  • dotan_ak Nov 25, 2009

    Hi,



    I am having the same issue with touchscreen buttons not working in my DCR-HC20. I tried the manual reset (remove AC+Batt, switch to ON for 15 secs, etc.) a few times but I doubt it reset the camcorder as the time and date are still accurate. I'm hoping to fix the touchscreen by a simple reset before taking repairing/replacing the camcorder.



    Any idea how to proceed?



    If the flex wire that other people mention needs to be replaced, can it be done by me? I'm handy and technical.



    Thanks!

  • Shahid Electronics
    Shahid Electronics May 11, 2010

    Play it with its remote. Seems flexible wire between lcd board and camcorder main board is bad so touch buttons not working.

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  • 10,594 Answers

Yes, seems its flexible wire that is bad.

Posted on Jun 21, 2009

  • mike valcheff
    mike valcheff Nov 15, 2013

    do you know which ribbon cable it is

  • mike valcheff
    mike valcheff Nov 15, 2013

    with remote i can only zoom or record, no rewind,play or forward

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  • 1 Answer

I had the same problem and did a hard reset and that worked for me. look it up on the sony website how to do one.

Posted on Aug 14, 2009

  • mike valcheff
    mike valcheff Nov 15, 2013

    i reset the unit twice ,

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1 Answer

My sony handycam dcr-hc21 won't respond to touch on the touchscreen anymore. I can't rewind, play, etc. I also don't know where the reset button is on this model, or how to calibrate. ...


This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera. I recommend replacing them both at the same time. The LCD / Touchscreen module is no longer available from Sony at a reasonable price for this Model. However, I have a limited supply of them in stock as well as an aftermarket supplier with hundreds of them.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have it repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

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This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera. I recommend replacing them both at the same time. The LCD / Touchscreen module is no longer available from Sony for this Model. However, I have a limited supply of them in stock as well as an aftermarket supplier with hundreds of them.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

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It might be not flap but the flex wire connecting LC with camcorder. Got it from the repair shop and did it by miself saving money. it's worth it. don't give up. it's very common problem with LCD.
Good luck
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The buttons on my lcd screen does not work anymore. I tried calibrating it, but it just stays in calibrating mode as if it is not calibrating. this is for the DcR hc21


hi, if your lcd's touchscreen is not working only,then not to worry about just replace the lcd flap and its done,its very easyly avilable and easy to replace

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