Question about Whirlpool GR9SHKX Top Freezer Refrigerator

1 Answer

Freezer is frosting, water pooling below in fridge

This has happened before, and I unplugged the fridge, let the frost melt and then replugged it. It will work fine for a while, then this happens again. This time when I tried to defrost, it did not resolve the issue. This unit is only about 5 years old- what can be wrong?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 82 Answers

When in doubt call a professional, the ongoing defrost problem is not what should be happening. It is possible that the machine simply wasn't unplugged long enough but without pulling the back cover of the freezer off you aren't going to know that. You may need a timer or a defrost thermostat. If you do decide to diagnose on your own, pull the back cover out of the freezer and defrost, a hair dryer helps.

Posted on Jun 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Refrigerator is running below freezing even though the settings are set as high as possible. Water pools at the bottom and then freezes


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

and or

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.

Aug 24, 2011 | Kenmore Refrigerators

2 Answers

My fridge works fine but sometimes the freezer will stop working and you can here a sizziling sound coming from the back like water dripping and hitting something hot. I unplug and plug back in and it...


Hello, welcome to FixYa.

This is just the normal operation...specifically the defrost cycle every frost free unit must cycle through every 8-12 hours.

You are correct, the sizzle is water (from the melting ice) dripping onto the defrost heater. It is all normal so no need to worry.

Thank you for choosing FixYa today. Please take a moment to rate your experience here.

Regards,

Macmarkus :)

Aug 15, 2011 | Kitchen Ranges

1 Answer

New Frig..just l yr old. Water droplets on floor below bottom pull out freezer compartment. Discovered a layer of ice built up inside below the racks. Can't find anything in the manual to indicate...


Your drain is plugged. When in defrost mode the heater comes on in freezer and melts the frost on coils. Sometimes the frost falls off in a chunk and covers the drain. The heater can only be on for so long until the bi-metal/ defrost thermostat shuts it down. Once the defrost cycle ends the frost turns to ice and builds from there. Your heater is melting the frost and the water has no place to go so it goes under the racks.

To fix remove contents off freezer and remove racks. Remove the back panel 4 screws and you will see your drain plug under the coils. Remove any ice you can see blocking the plug. Now pour hot water into drain until it flows into drip pan under freezer. You can remove back access panel behind fridge at bottom. Once water flows freely though than replace the access panels.

If you leave fridge plugged in while doing this be careful.

Aug 01, 2011 | Maytag Refrigerators

2 Answers

My side by side Fridge has been running at 13 degrees for a few days.,the freezer is normal. We noticed some "ice build up , took the cover off and all the elements etc... were iced over, we have...


This is what is happening. All "frost free" refrigerators are not truly frost free. The cooling comparment elements frost up with moisture from the air. Every 6 or 8 hours or so the fridge shuts down. then . small electric heaters fitted into these cooling elements melt the frost away. The water goes down a tube into what is called a drip pan mounted underneath the fridge. If the drain tube clogs with a piece of paper, or food or algae. The water from the frost melting stays in the pan because the drain is clogged. So each time the fridge defrosts, it builds up ICE not frost and eventually it completely clogs with a block of ice.
The other thing that can happen, is that the timer that controls this cycle fails and the heating elements never turn on. The the fridge then clogs with frost. The fridge will clog with frost if any of the following parts fail. The defrost thermostat which opens up the heater circuit when the coils reach
around 40-50 degrees, the defrost heaters mounted in the cooling coils, or the defrost timer fails.
If your fridge works normally after this, then the drain hole was clogged and you unclogged it. If it gets colder and colder again. Then the timer, defrost thermostat, or the defrost heaters have failed.
Hope this helps. You are welcome to write back to me and tell me what is happening with your fridge. I hope this helps, Best Regards, Mark

Dec 28, 2010 | Refrigerators

1 Answer

Hotpoint 18.2 cu ft refrigerator -water pooling on the floor


Was it the tubeing that drains the defrost water that you cleaned. Did you clean it at the top where it would be stopped up with ice. Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer. If not

Aug 15, 2009 | Refrigerators

1 Answer

No water supplied from samsung fridge freezer and pool of water on the floor. how do i fix this problem?


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Jul 13, 2009 | Refrigerators

1 Answer

Water leaking from freezer


During the defrost cycle heaters inside the walls of the freezer turn on to melt the frost. The melted frost "water" is supposed to drain into a pan under the fridge where it will evaporate. I think the drain line from the freezer to this pan may be blocked. I'd also check the seal on the freezer door. If it's not sealing well it lets a lot of moisture into the freezer which means more water during the defrost cycle.

May 18, 2009 | Kenmore 64802 Top Freezer Refrigerator

1 Answer

Water keeps dripping under the fridge.


In a frost-free refrigerator/freezer the frost that would normally accumulate on the inside wall of the freezer is removed by heaters imbedded in the freezer's walls. Periodically these heaters are turn on to melt the frost which then exits the freezer as liquid water through a drain in bottom. This water accumulated in a pan underneath the refrigerator and is supposed to be removed by evaporation. If the flow of melted frost from the freezer is greater than the evaporation rate in the pan then the pan will overflow and you will get a pool of water on your floor. A bad seal on the freezer door will allow more frost to form inside. Also if you leave the freezer door open a lot you will accumulate more frost. The evaporation rate in the pan can be affected by the ventilation around it. If the vents on the bottom of your refrigerator are clogged with dust it will decrease the evaporate rate in the pan. In addition, many refrigerators have a fan the pulls air around the pan. If this fan has stopped working the evaporation rate in the pan will also decrease.

May 11, 2009 | Refrigerators

1 Answer

Ice forming on freezer


The drain is plugged. This fridge will defrost every 8 hrs or so. When it does , it will melt the frost that has built up on the evaporator. This melted frost will run down a drain under the evaporator to a drain in the bottom directly under the evaporator. When the drain gets plugged the water cannot drain out of the freezer compartment. After several defrost cycles the melted frost will overflow onto the freezer floor. When the fridge starts back up it will freez this water is the bottom of the fridge. sometimes this water that is now ice will melt on the next defrost cycle and actually run out into the floor. You will have to unplug the fridge or turn it off, then remove the cover to the evaporator. Get a hair dryer and melt the ice aruond the evaporator and drain. Once the ice is removed, check the drain and try to clear it. Once clear, replace everything but the shelves. Plug the fridge back in or turn it back on. Observe and listen for the evaporator fan. It should be running now. When working on the ice on the evaporator always be carefull. The defrost heater can be damaged if up push or pull on it too much.

Nov 15, 2008 | Samsung RF265AA Bottom Freezer French Door...

Not finding what you are looking for?
Whirlpool GR9SHKX Top Freezer Refrigerator Logo

Related Topics:

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2180 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...