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Dvd rom doesnt read dvds

My sony dvd rom1622 doesnt read any dvds and gets hanged when a dvd is inserted is there any solution

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Go to your "Device Manager" (Right click on ‘My Computer', select 'Properties', click the 'Hardware' tab, click the 'Device Manager' button. Click the "DVD/CD-ROM drives"). If there is some kind of a "Warning" icon superimposed on the 'DVD drive' icon there is your problem!
Uninstall the DRIVERS for THAT DEVICE only.
Click on the faulty device and hit the remove button, follow the instructions given by the program.
Shutdown, restart, the device will automatically reinstall by the "Found New Hardware" program.
Update the Drivers---
May I suggest, VersionTracker Pro $29.95
Keeping your software and drivers current helps keep your PC running smoothly, but locating and matching the right updates for your machine can be frustrating and time-consuming. With VersionTracker Pro, you don't need an IT department. VersionTracker Pro scans your hardware AND software to determine the right updates for your drivers and applications.

Posted on Nov 15, 2007


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Posted on Jan 02, 2017


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1 Answer

My dvd cd rom cannot read anything at all

Hi s_francis_sb ,

Please follow the below steps :-
  1. Get a lens cleaner from the market and insert it in your DVD ROM driver , this would help remove the dust particles on the lens which could be a reason for the DVDs not being read.
  2. Remove the lens cleaner from the tray and then insert a clean cd free of any dust in the DVD drive , if this works , then you have your problem resolved.
  3. If the above procedure does not work , then you need to get the lens replaced so that you have a working lens which can read your DVDs perfectly.
  4. If you feel that a new lens would cost you much as compared to a new DVD rom , since they are available cheap these days, you can go for a new one...:)
Hope this helps...:)

May 11, 2011 | HP Compaq 6720s Notebook

1 Answer

CD DVD ROM doesnt read dvds when i insert the disk the light turns on i can hear the dvd turning but later on it stops. turn and stop again. then it doesnt read the dvd anymore


how long have you been using this CD ROM? I suspect the laser (lens) of the CD ROM. I think the laser (lens) is weak that's why it cannot read data/files on DVD.

To confirm if actually its a laser problem, insert an Audio CD into the CD ROM and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the CD ROM cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.

Good luck...........

Mar 18, 2011 | Toshiba 100GB Laptop for Satellite 2400,...

1 Answer

Cannot read DVD but can CD?

Could be just a dirty lens. Try :-

1) Blowing some compressed air through it. You can get cans, may already have one.

2) Running a CD lens cleaner. Its practically the same mechanics.

After that, its taking it out and cleaning it.

Jun 06, 2010 | Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

1 Answer

Can't read all kind of dvd..

hi,, there are different kinds of DVDs ,, some are DVD+R , DVD-R ,,and dual layered dvds so.. please check the details for support of dvd , cd drive...

Sep 27, 2009 | Sony CRX830E CD-RW/DVD-ROM (Combo) Burner

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My DVD RW AW-Q170A read some dvds but dont show their content

use a lens cleaner and clean the lens of the optical drive. this will help ithink.

Jul 28, 2009 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer


try to update the driver or re-install the software that came with the rom. if it still doesnt work then maybe think about up grading!! good luck

Jul 15, 2009 | LG (GCC4522BK) CD-RW/DVD-ROM Combo Drive

2 Answers

New DVD burner won't read blank DVD-r's.

Hi again, just saw the brand and model number you posted.. noob me....

sorry to inform you that your drive HP 344542-005 is just a dvd rom drive. Its not a burner and will never burn a dvd. not even a cd.

Specs of drive:
Hp 16X ATAPI/IDE DVD-ROM optical drive - With +R media read support - CD read up to 40X, DVD-ROM read up to 16X

May 29, 2009 | HP (344542-005) DVD Drive

1 Answer

Cdrom doesnt recognise blank dvd. error message

Its only cd writer burner and can only that it can read dvd disc also. That is why its called combo. But burning blank dvd it can't. But if you want buy some dvdburner too.

Apr 19, 2009 | Memorex (32023244) CD-RW/DVD-ROM Combo...

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