Question about Microsoft Xbox 360 Console

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Dvd drive not working on Xbox 360

I put a game or movie in, and it says it is reading. It does so for about 20-30 seconds, then just says open tray. It does this no matter what disc or movie I put in there.

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HI. the optical lens assembly has failed at this point. this assembly incorporates a rail or track and motor that controls the tracking and loading as well.

there is also the actual laser lens that is dead center in the assembly. this entire assembly must be replaced in order to restore proper reading and tracking performance needed for proper game play.

I recommend replacing the entire DVD_ROM Drive in this case. its cheaper and, it is quite easy to install.(Plug-n-Play)

Posted on Jun 19, 2009

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1 Answer

I put my xbox 360 game disk (not scratched) in my xbox 360 console and it says reading for a few seconds and and then says open tray.


Sorry to tell you this, but Where i work we do repairs on 360's.....Your's sounds like the dvd drive is on its way out....

Sep 18, 2010 | Video Game Consoles & Games

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Most likely your disk or dvd drive is dirty. Run the disk through a disk cleaner and run a dvd cleaning disk through your drive.

If that dos not work, try removeing disk, close drive, turn off console, unplug power supply, wait 10 or 20 seconds, then reconnect power supply and try again.

If that fails, assumeing other disks will read, your disk may have a major flaw. You can check with your local game store, they often have a machine that may restore your disk, (most places that I know of charge like 1 or 2 $).

Mar 10, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will never read the game i put in it always says open tray.


Hi,

try a Music CD Or DVD Movie ??
also try using a cleaning disk, incase of any dust on the laser head.

If none of the above work, the DVD Drives laser Unit, has weakened/Failed. And the drive should be suitably repaired, Or replaced.

Mike @ Compurepair.

Nov 05, 2009 | Microsoft Xbox® 360 Core System Console

2 Answers

I put the disc in and it keeps saying open tray


Hi,

The Console is not able To read The Disk.
First Try A DVD Movie ?
Then A Music/Audio CD ?
If it reads either Or Both Of These, the Dual-Layer Laser Has Failed, Which powers up with increase To read Dual-Layer ( X-Box 360 Games ) A New Or Replacement DVD Drive, Will Be Required.

Mike @ Compurepair.

Oct 16, 2009 | Microsoft Xbox 360 Console

3 Answers

My 360 will not read my disc even tho they are clean


The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

2 Answers

I put it in a game and it says open tray again


you xbox needs cleaning on the inside proberbly the lens try and get a cleaing kit for it

Jun 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Opens in middle of game play and makes weird scretching noise


well im havin about the same problem and it sounds like you need a new dvd drive for your 360 itll cost you about $25

Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Put on a disc in xbox 360, it reads and then open tray


all u have to do is buy a can of dust remover or canned air, or u could buy a dvd eye cleaner, and that should fix the problem if not then u have no other choice then to send it in

Mar 23, 2009 | Microsoft Xbox 360 Console

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


You will need your dvd drive replaced. We can do this for you.
www.videogamerepairservice.com

Dec 30, 2008 | Microsoft Xbox 360 Console

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