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Water doesnt come out of cooler on viva water cooler

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If you have no water at the door do you get any ice in the ice bin? If not then you may have a bad water inlet valve. First check to see that water is getting to the fridge with some force not just a dribble. If u are getting a good flow of water then replace the inlet valve.

Posted on Apr 20, 2014

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Posted on Jan 02, 2017

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Viva bottom loading water cooler does not dispense water


Some others addressed this issue on Fixya.com before:
Brett 42 said: the water line is froze.. I took a hair dryer and applied it directly to the dispenser for about 10 minutes. I then held down the buttton for approximately 30 seconds and the water began to drip extremely slowly then faster until a small chunk of ice shot out of the dispenser. I believe the reason this happened was that I the temp of my freezer set lower than the fatory setting.
Mike Smith said: "1) remove the tubing connector behind refrig kickplate . Press for water . If no water comes from tube under refrig , then possibly frozen tank but probably not . Probably bad water inlet valve . ( tank is in the lower potrion of the refrig section behind the crispers ) .
2) if water does shoot out , then your freezer door is frozen which requires leaving door open and tapeing light switch closed and tape plastic around freezer section opening so fridge will continue to operate normally . Thawing freezer door could take a day or 2 . 3) You can plug the hoses back togather and walk by occasionally pressing water untill comes out . Lower your freezer temperature setting also ( could be set for too cold)"

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Request unlock HTC viva touch


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turn the system of unplug and turn the machine upside down without the water bottle. There shud be 2 drain plugs underneath. remove one at a time and force water or air backwards thru these drains to ensure no obstacle in pipes. Also check inside that no pipes are bent closed so as to block water from flowing thru. It doesnt work via a pump but a simple gravity feed system. also the cooling works diferent to a normal fridge, doesnt have gas in it it cools by a heating element that cools on the one side and heats on the other side. Also check that ur fan on the cooling side is still running properly it shud turn of after a couple minutes and turn on when the water gets hot again.hope it helps.regards.viv

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