Question about Office Equipment & Supplies
Error code 0010
Posted by Anonymous on
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Posted on Jan 02, 2017
e0020 is to do with there not being enough toner in the developer unit.
Firstly it may be a good idea to check/change to toner cartridge.
Switch off and disconnect from mains for the next bit.....
If ok remove the developer roller, cover is above the manual tray on the right hand side then once inside dev unit has connectors at either side, check they are properly seated. If you need to remove the dev there are several black screws around a metal plate all need removing. The roller should be black with toner. May need replacing depending on age and usage of copier.
Posted on Mar 31, 2009
SOURCE: ir8500 error code e000020-0010?
you have to clear this error by doing the following press additional function(*) and 2,8 together) then press additional functions (*)again (you have to do this quickly to get into service mode then you press copier
then you press function
then you press clear
then you press ERR
then you press ok
then turn off the machine and then back on
this is a low toner level detection code
do you have a new toner in the machine?
Posted on Aug 07, 2009
there is a good possibility that the main thermistor and the sub thermistor has gone bad or is dirty. also it might need adjusted to be better placed next to the upper fixing roller
Posted on Jun 11, 2010
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