Question about GE 24 in. Profile PDW7800 Built-in Dishwasher
Per above, liquid detergent remaining in cup after cycle, many items not clean.
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Posted on Jan 02, 2017
I removed the outer metal door cover by removing most of the phillips roundhead screws. The two screws closest to the latch should not be removed (they hold plastic pieces that help hold the outer door cover in place during reassembly), and the two flathead screws on the side of the door near the hinge should not be removed yet (they attach the pump). The door cover also has two small hex bolts on the bottom - these should be removed, too (or at least loosened). I removed them.
The outer door cover has two flat flexible wire bundles (for the buttons) that attach to the door using "quick-connect" push-pull connectors. One has a small tab which must be slightly depressed. Gently but firmly pull these out. Set the door cover aside.
I removed the pump by (one) gently but firmly removing the short (2" or so) gray rubber tube from the bottom of the detergent reservoir (NOTE: any detergent remaining in the reservoir will immediately drain on the floor at this time -- I let it drain most of the detergent into a cup, but then I taped a tapered wood screw into the opening to serve as a plug); (two) removing the 90 degree rubber fitting that attaches to the door; (three) disconnecting the motor wire electrical quick-connect; and (four) removing the two flathead screws that attach the pump to the door.
My (rotary peristaltic) pump has a black flexible tube that was clogged with solidified detergent. I verified the pump worked by first connecting the pump to power from the wall outlet. I used an old extension cord, cut the ends, crimped some small connectors that did not fit well to the pump connector, then taped the whole thing to help prevent a shock (I did not feel comfortable with this, but I did it anyway. Use caution. If I have to do it again, I would have used a pipe cleaner or wire instead of operating the pump as described below.). The pump motor is rated 110 volts ac., and the pump was operating fine. I think I got lucky (the pump spun the correct direction). It may be that if I reversed the wires, the pump might have operated backwards.
I then held the pump inlet hose under hot water in the sink for about 10-15 minutes, occasionally squeezing the hose, until the thick detergent had dissolved. During this time, the pump was pumping the water out the outlet.
I put everything back together, and the dishwasher cleans again.
Posted on May 20, 2008
It sounds like the drain pump has gone bad.
First, unplug the unit or turn of the breaker, then remove as much water as you can with a wet vac if possible.
Remove the panels from the bottom of the front of the dishwasher (removing the big door won't help you) Then, disconnect the drain hoses from the pump (squeeze the hose clamps with pliers), any remaining water will come out when you do this, so you might want to put a thick towel underneath.
Pull out the wires—use pliers so you don't yank the wires out of the plugs, and remove the pump. Look inside and make sure there is nothing stopping the propeller- you may need to unscrew the pump from the plastic housing check.
If there is no blockage, it has likely just "gone bad" but to do one last check: take an old, two wire extention cord and carefully connect each wire to one of the prongs on the pump (make sure no stray wires "dangle" by using electrical tape if you need to) and plug it into a wall outlet.
If the propeller spins, something else is wrong with the machine but if it doesn't, you need a new one.
Posted on Apr 09, 2009
I had the same problem. After some investigation I found that the hose that brings water to the top arm was clogged. There was a piece of chipped china logged in there. I have no idea how it got there as it is at the top and facing the the back wall but once I managed to take it off it solved the problem.
Posted on Apr 09, 2009
there is no solution for it because of its design. i have same GE and same problem. It is happening because top rack is right front of the detergent cup and it is not opening 180 degree while it is washing. it opens only 15 or 20 degree and water just doesnt get in there as much as suppose to be because only water can get in there from the bottom sprayer arm because detergent cup lid is not allowing water to get in the cup from middle and top sprayer like any other dishwasher! i called them so many times and they are just jerks! they blame anyting about my house but their dishwasher. their tec. showed up 4 times and they just keep blaming hot water temrature etc. water temprature doesnt matter if water cant get in the detergent cup, right? but they dont want to admit that because they are like programed robots to give you same answers and just blame you but GE dishwasher. please fill out complain form with Consumer Complaint Department. you should be able to find their address and web site on the internet. Please do so, maybe we can get refund or replacement or something. Never ever buy GE again. Just get a Bosch.
Posted on Apr 10, 2009
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