Question about Maytag Neptune MDE5500AY Electric Dryer
First, UNPLUG YOUR DRYER! Now open the dryer door and remove the 2 screws at the door hinges... remove the door and set aside, then remove the 2 screws opposite the hinges. Grasp the front panel near the top, just below the top panel and pull it toward you... do this on both sides. Tilt the panel forward then lift it off of the lower clips.
With the front panel gone, you'll see a 5/16" screw just below the top panel on both sides, top left and right. Remove these and the clips too... now you can lift the top panel like the hood of your car.
To gain further access, remove the 6 (3 on each side) screws holding the front drum support/blower vent panel, then set this aside.
If you want to remove the drum... first, take a flashlight and look closely at how the belt is routed around the idler pulley and the motor shaft. (You'll have to re-route it for reassembly.) Reach in there with both hands, with one hand rotate the spring loaded idler pulley back to release tension off the belt, then with the other hand remove the belt from the motor shaft. Now lift and pull the drum out the front of the cabinet.
Check to make sure the rollers in the back rotate freely. You can remove the rollers, buff the roller shafts with emery cloth, lube the shaft with light oil (like sewing machine oil) and reinstall the rollers. Lube the idler pulley also. Rotate the motor by hand and listen for the squeak you described.
Also check the front drum support panel you removed earlier. The drum rides on this as it rotates... As you are looking at the drum support from the drum side, inspect the 10 o'clock to the 2 o'clock area closely. If the glides (teflon) are worn it'll squeak when it rotates.
Hope this helps. Oh yeah! Almost forgot.... the belt won't squeak at all. It'll be the motor, rollers or drum glides.
Posted on Nov 02, 2007
I also had a scraping/banging noise. A screw holding on 1 of the plastic baffles inside the drum had backed out and was scraping both the left and right side on every rotation. I tightened all the screws while opened up and vacuumed out excess lint in the area.
Posted on Feb 19, 2008
Thanks SolutionGuy. I opened up my Maytag Neptune dryer just as you instructed. I had a loud banging on the right hand side of my dryer. When I opened the top, I noticed one of the screws protruding from my drum. It had backed out somehow and on every rotation it banged the dryer housing as it scraped the right hand side. I tightened the screw, reassembled the clips, front and door and it works perfectly. I thought I was going to have to buy a new dryer this weekend.
Posted on Feb 03, 2008
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