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Lucent partner 34D calls go directly to voicemail

Even after setting the number of rings - calls go directly to voicemail

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Sounds like either you have do-not-disturb activated, or you have call-forward-all to voice mail set. You should have call-forward-no-answer turned on but it's easy to enter wrong code. Find a list of codes for your system and see if its one of those.

Posted on May 07, 2014

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Our lucent partner phone system has gone crazy! when a calll comes in all of the extnsions ring at once. we also can't access our voicemail- it just rings and rings and doesnt allow us to enter our ext...


I am betting the time and date is wrong as well.
Sounds like your system lost its programming.
call in a professional, they need to reprogram the entire system.

Oct 12, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

How do I change the outgoing message on our Avaya Partner 34D business phone


Dial into voicemail. When teh lady answers and says, "Welcome to Partner........"

We need to know the rest, to be able to give the correct intructions.

Sep 25, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

Lucent Partner 34D phone system with 18D extensions


That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Sep 25, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

LUCENT PHONE 34D NEEDS PROGRAMING


If your administrator enabled that feature you should be able to do this through Feature 11 on your phone.

May 22, 2009 | Avaya Partner 34D Corded Phone

1 Answer

Turn off auto attendant for all incoming calls


Probably the easiest way to do this is to go into system programming #301 and turn off the ringing on the extension ports for VM/AA.

It still will go to VM if the cover extension is set to the ports, but the AA will not answer.

Carl

Apr 29, 2009 | Lands Phones

1 Answer

Voicemail won't allow recording transfers back to receptionist!


Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

Both might need a professional tech on site...a bit too hard to help over a forum.

Mar 20, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Change voicemail


You are talking the auto attendant that picks up when someone calls in to the system and no one answers?

Which model voicemail is it. It will TELL you when you dial in to check your voicemail, ...."Welcome to Partner messaging" or welcome to partner mail" or "welcome to Partner voice messaging"

Jun 20, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Checking voice mail from remote location


If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

Jun 13, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

All phones ring


I take it you do not want all the phones to ring? You can change what phones ring under different circumstances by programming the main phone system. You can get all the manuals at www.avaya.com I'd start by searching for "Partner R4.1" at Avaya and see what shows up. It will take some time to learn the system and how to program it but it's usually worth the effort for simple changes like this. You will probably find yourself needing to make a few simple changes now and then.

Nov 15, 2007 | Lucent PARTNER18 Corded Phone

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