Question about KitchenAid Food Mixers
Rattles loudly even at the lowest of speeds. Works fine otherwise. Took it apart and the gears looked fine and unmolested. Works fine otherwise.
I had a rattle under load in one and got rid of most of it by putting a bit of a wave in the washer underneath the small gear that races around inside your planetary hub where the beater goes on. The gearbox is sold as a single unit, no individual parts so if it looks ok and all screws are tight leave it be.
Posted on May 03, 2014
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Posted on Jan 02, 2017
Hi. Go to mendingshed.com. Look up Kitchenaid Mixer Parts. Near the top of the page locate their FREE Kitchenaid Service Manual in Adobe format. Download it. This valuable document will help you with your troubleshooting of the speed control and anything else that needs fixing. This manual supports your K5SS. Mending Shed also carries Kitchenaid parts.
If you order parts from Kitchenaid, be prepared to wait at least a month for them to arrive!
If this solution has assisted you, please rate it. Good luck! ricardok45
Posted on May 02, 2009
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jan 12, 2010
Looking at the diagram here:
You will see the motor controller Item Number 19. Looks like a pretty simple taks to remove and replace it. there is also a hall effect sensor Itme Number 24 which monitors the motor speed. That might be faulty as well, but my best bet is the controller.
Unfortunately the parts list does not specify the part number for the controller so a call to Kitchenaid is probably required.
Posted on Mar 30, 2010
Your best bet on what sounds like an electrical switch problem is to return it for a replacement. The warranty on your product is for one full year. The store where it was purchased should offer a replacement in a snap as long as you have the original receipt. If not, have you registered the product with Kitchen Aid? If so they will replace or repair it at no charge.
Posted on Mar 31, 2010
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