Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

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Lid problems Well, about a year ago the tension on the lid of my top-loading Whirlpool Cabrio washer broke. I now have to put a heavy box or something like that on top of the lid for it to work. I have had several Whirlpool clothes washers before and never had a problem. I will NOT buy another one. I have heard several other people have had the same problem. AND the cost to replace the lid to me is prohibitive since I paid a premium price for it to begin with. Signed, a very unhappy customer

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  • FixYa Fan Apr 28, 2014

    I purchased a Whirlpool Cabrio and ended up getting rid of it. Worst $800 purchase of my life. The washer never filled up with water. It didn't clean the clothes because they never got fully saturated with WATER!

  • FixYa Fan Apr 28, 2014

    I purchased a Whirlpool Cabrio and ended up getting rid of it. Worst $800 purchase of my life. The washer never filled up with water. It didn't clean the clothes because they never got fully saturated with WATER!

  • Beverly Dixon
    Beverly Dixon Apr 28, 2014

    In addition to the lid breaking because of the tension problem, I had an additional problem. If you don't tie things like sheets and some clothes, they will bunch up and you wind up with a mushroom load of clothes. It will either be an unbalanced load OR when they're finished, you have to take the clothes out by pulling out layers. As I said before, the cost is prohibitive to fix the machine. Instead of spending that money, I'll just go buy another brand. There's plenty of them out there that don't have these problems. Good luck, Whirlpool. You struck out on this model. Still an unhappy soon to be customer.

  • Beverly Dixon
    Beverly Dixon Apr 28, 2014

    ex-customer, that is.

  • Patricia Licastri
    Patricia Licastri May 08, 2014

    In 2011 I purchased 6 whirlpool appliance. Cabrio washer & dryer,Gold ref,Gold stove,Gold dish washer µ. The first year the gasket on the ref door was replaced. The next year the washer on the ref door broke,then two burners on the would not turn on,whirlpool did take care of the stove.Now the door on the lid on the washer cracked.Whirlpool is sending the part @ half price.I am so disappointed in whirlpool products.

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If you are using the box to keep downward pressure on the lid because it won't stay closed, you most likely need the left and or right hinge/spring unit replaced, these retail for about $57.00 each. You have two dispenser compartments in the rear left and right, since the bleach is on the left, it often causes rust on/within the hinge assy either from disect splash, or from vapors. If the rear lid trim has come un glued from the lid and the lid is very flimsy, than the entire glass lid needs to be replaced. These retail for about $215.00. Pleazer Appliance...

Posted on Apr 21, 2014

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Keypad/User Interface Failure

A fault code of "F" then "1" flashes when there is a primary control failure.
You will need to replace the machine/motor control assembly.
Page 14 and 16, in the manual link below will help you with this.


F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.



To Access/replace the CCU:

#1

Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console.
#2

Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects.
#3

Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control.
#4

Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw.
#5

Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires.
#6

Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.


TECH SHEET LINK: http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208567037.pdf


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Posted on Sep 21, 2010

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1 Answer

Need help with the lid latch


Yeah, I would say that your lid switch came apart. Seems to be a common problem with lid switches made out of plastic. I think that it comes from people placing heavy things on top of the washer. Like themselves during the spin cycle. And it puts too much pressure on the switch making it come apart.
I go to repairclinic.com a lot with model numbers to find manufacturer part numbers. Then take that number and plug it into ebay. For this model I found W10059230 to be the part number. Found a lot of listing on ebay for really good prices. Amazon is another good source for parts for low prices.
As for putting the switch back together there is no way to do so and it work correctly. It will need to be replaced.
Youtube videos is another good source on how to do things. People have been nice enough to post hands on videos of a lot of different things. Great learning source.

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Replace with steel lid. Parts below but first I have to get my 2 cents in!
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I agree, it is most likely a timer problem. Possibly "rust" build-up.

See the Whirlpool / Kenmore Service manual for top load, direct drive washer for troubleshooting and diagnostics procedures.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

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Hi


Thanks for using FixYa. Error code F1 indicates primary control failure and to resolve this you’ll have to replace the machine control assembly. Yes you are right, this error should be fixed by whirlpool as its a common issue with whirlpool Cabrio washers, you can call 1-800-253-1301 whirlpool will send a tech. to fix it and pay for the part. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

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