Question about DeLonghi Perfecta ESAM5500 Fully Automatic Bean to Cup Coffee Maker
Water not hot enough, either for rinsing or coffee making. Steam generation is fine. Machine 4 years old. Have descaled regularly, and again when problem presented, which occurred suddenly
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Posted on Jan 02, 2017
I just got mine working again. There was scale in the outlet port for the coffee basket.
Try cleaning by running through a solution of CLR and water (1 to 4 parts) and keep running until the blockage dissolves and flow is restored. Then run another solution again just to clean it for good.
MAKE SURE TO RINSE OUT THE RESERVIOUR VERY WELL. Should run clear without foam after about a gallon of clean water.
Posted on Mar 26, 2008
SOURCE: EAM3500S will not froth milk ?
First, check to see if it will pump out steam without a ton of water. If it doesn't, don't use it.
Now, skim milk is terrible for it, the bubbles are too dry and flavorless. Use 2% milk or half-and-half. It should be cold (very cold). I put mine in the freezer in a steel frothing container for 5-10 minutes before use. Just barely submerge the wand (about .25") and turn on the pressure. It should sound like tearing paper (not like blowing bubbles through a straw). Do this until volume increases to around double (if you have a frothing thermometer, it should be around 100 degrees F). Now submerge the wand farther and tilt the cup to create swirling (this is called stretching & sweetens the milk). This should be done until the temperature is around 140-160 degrees F. Done.
If your machine is no good for steam, there's another way: Put milk into a steel cooking pot (I use a saucier for large groups) and put it in the freezer. When very cold (ice forming) put on stove. Whisk briskly while heating up on medium-high. It will create fine foam & stretch the milk at the same time. The bubbles will start big, but become finer as time goes by. I test by stocking my finger in & going until it feels nearly scalding & remove from heat. Just use a ladle for he milk & a spoon for the foam.
Posted on May 03, 2009
SOURCE: water not pumping
Typically this is caused by the heating/water unit inside the machine drying out. Not being totally familiar with your machine let me offer this suggestion: if you have a "hot water" function that allows you to run hot water out of the machine use it to allow water to get back into the heating unit. Once water flows through without interruption you should be able to brew coffee again. I know this is the case with Jura machines and the problem you described is identical to what happens with those machines when the internal heated water tank runs dry.
Posted on Mar 31, 2010
Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.
If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.
To locate information about De'Longhi in your country, refer to http://www.delonghi.com/
Posted on May 24, 2010
I have the same problem, it leaks all over the place and makes a mess inside. Initially it just seemed to leak steam but it got worse and worse until now it leaks water badly. I took it apart and it appears to be a small orange silicone seal that's bad. The seal is located on the plunger that compacts the grinds and then forces water through to make the coffee. I took mine completely apart but I think by using a stubby Phillips you could remove the small black cap and replace the O ring easily. The O ring on mine that is torn is about .35" OD and about .15" ID.
To check if this is the problem on yours; turn off the machine and remove the main filter unit by pressing the two red "press to remove clips" and pulling the unit out. It will not come out with the machine powered on. Now look up into the top right hand corner and you''ll see the plunger and heater unit angled towards the center of the machine. There are two small stainless countersunk Phillips screws. Remove these and you should be able to see the small orange silicone O ring in question. Might be a good idea to replace the large one as well as it now pops right off and you can certainly clean around it now, something I was never able to do before. My small orange silicone O ring was torn into two pieces and I'll replace it tomorrow and see if it helps.
Posted on Jun 14, 2010
Tips for a great answer:
The problem is a very frequent one a small scale part have been moved and it stack to the water steam valve and it blocking it from closing completely. So when you make coffee the hose of water for coffee is in parallel with hot water steam wand and since the valve remains partially opened the water for coffee find easy escape from steam wand.
So we suggest to perform one more descale and it may need twice hopefully this small scale part to be dissolve a little bit more in order to pass thought the steam valve and thus the valve can close again completely. If you are not so lucky the part remain on the valve then only solution is to disassemble the machine thus clean the steam valve manually. In this solution you may find out that the valve o ring might be damage and thus the leak.
here is the link with steam valve parts and this the parts diagram of the machine and here many more for your machine
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