Question about Mattel GirlTech Password Journal 6

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I can't find the reset button for my password journal

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Can't record the password for the Matel password journal

See if there is a reset button in the battery compartment.
the instructionsthey do mention that static can cause it to not work right. Resetting it is suppose to help

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Monster high journal won't close?

just shut it and if your password wont work its a little button at the top push on that with a pencil and then press acsess button and record

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I'm having the same problem. The password isn't working and trying to set one hasn't worked. There's an open button in a recessed hole in the back that will open it by inserting a toothpick, but so far no luck in the password. I'm beginning to suspect that this product is a piece of garbage.

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How do you reset the Mattel Password Journal?

The directions say to press the reset button located at the 11 o'clock position from the opening button using a pencil/pen point. We bougt two of these and one will not work the day after opening.

Dec 26, 2010 | Mattel GirlTech Password Journal 6

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I have a password journal and have lost the instructions. I do not know were the reset button is and it will not open.

the reset button is next to the batteries. You will need a unfolded paper clip to insert into the hole and press reset button. Unit will the request you to enter new password.

Dec 10, 2010 | Toys

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