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My tv goes to no signal then says no audio no video.i called the help line and they talked me thru steps hit it back on .well not a week later it did the same thing it took me about half hour to get

Is it something that I'm doing or cable connection ?

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  • Helen Horsley
    Helen Horsley Apr 19, 2014

    We did that check the first time it went out.

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Check for the cable connection for any loose contact.
Gopakumar Gopalan Google

Posted on Apr 19, 2014

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Best Solution posted on Jan 09, 2008 4%20stars.png
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mc6796
Rank:nonexpert_s.gif Apprentice
Rating: 100%, 2 votes
I have the same problem. From things I have read on hear it seems to be a capacitor problem. TruTech is made be Alco Industeries. I have tried calling the number in the warrenty with no luck. I called Target last night (not the local store) and was told that number was incorrect and was provided a different number which also failed to work. I called Target back, make sure you get a reference number on your first call. When I told the person the second number wasn't working they immediately, with me even asking. The Manager informed me the Alco has told them the number would be fixed. She then took down all me info and sent it to an internal Alco email address she has. I was told to expect a call or email within two business. If this does not happen I can call her back and she is than authorized to call an internal Alco phone number. She was very nice and very helpful as I was talking to her, but she seemed very guarded about what she could say, and how she said it. That makes me wonder if there aren't legal issues going on they can't talk about. Sorry to be so long winded but, people on this site have been helpful to me so I thought I would pass along what I know. Good luck to all.
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