Question about Disgo Tablets & eReaders
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 16, 2014 | Disgo Tablets & eReaders
Sep 26, 2013 | Disgo Tablets & eReaders
Aug 05, 2013 | Disgo Tablets & eReaders
Dec 13, 2012 | Tablets & eReaders
sorry to hear that the device is freezing and not working as expected.
try the following which may help to resolve the issue.
1) Ensure that the Video/Image files you are trying to view are compatible with the tablet. Compatible files are located on the packaging and in the User Manual. You can also locate this information on the website, mydisgo.com
2) If you have not already done so, we would advise that you update the device to version 2.3. The update procedure can be found at the following page; tinyurl.com/8000update
3) If the Gallery app only freezes when accessing files on the SD card (and not internal memory), please try using the alternative memory card slot or test using a different memory card.
I do hope this helps to resolve the issue.
If you require any further assistance, please do not hesitate to contact us at mydisgo.com/support
Jun 06, 2012 | Disgo Tablets & eReaders
Dec 05, 2011 | Disgo 6000 Tablet
Apr 10, 2013 | Disgo 6000 Tablet
43 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: