Question about LG LRFD25850 French Door Refrigerator

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I have LG French Door Refrigerator Model LFC25760SB. I have the ice build up problem on the floor of the freezer. Is there a way I can only turn off the Freezer so that it can thaw to resolve the problem? I do not like to cut the power since I have no where to store all the refrigerated items. I have just a few items in the Freezer which I can keep in a smaller refrigerator. Help please George

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George,
The short answer to your question is no. It sounds like you are having the same problem I had almost 1 year ago. The defrost controller in your fridge has gone bad. I have an LFC25760 and had ice buildup in the bottom of the freezer such that water would start leaking onto the floor. The ice buildup in the bottom of the freezer was due to a failing/bad defrost controller. Behind the back white wall in the freezer compartment exists the cooling fins along with a heating element underneath. Due to moisture that comes into the freezer from opening it, frost/ice builds up on the cooling fins. Thus the defrost controller turns on the heating element to melt the ice/frost off of the fins which then drips into a metal pan which channels the water to a drain hole which drops into the drip pan underneath the fridge next to the fan. The problem is that the defrost controller doesn't keep the heating element on long enough or the cooling cycle comes on too soon thereby freezing the water and plugging up the drain, which then causes the melted ice on subsequent defrost cycles to overflow the drip pan and flow into the bottom of the freezer and then eventually onto the floor when the bottom is full of ice. I had my defrost controller replaced (just outside the warranty period!) and it worked for about 1-month and then same thing happened again. Instead of paying for another defrost controller that would probably not work 100% my serviceman used the old paper-clip trick. He took a paper clip, stretched it out and then wrapped one end around the heating element and placed the other end into the drain hole. Thus when the heating element comes on the paper clip keeps the drain hole warm/hot and prevents the water from freezing. It has been 9 months since this fix and I haven't had any ice pooling in bottom of the freezer.
When I had the problem and started diagnosing it I opened up the freezer, pulled out the racks, draws, and eventually the door. Then I removed the ice maker and then a few screws and carefully removed the back white wall panel disconnecting the fan and any other electrical connections. Behind the panel you will see the cooling coil/fins, the heating element, the drip pan, and drain hole. Most likely you will see a sheet of ice everywhere. The best way to remove the ice is to boil a bunch of water in a tea kettle and slowly pour it on the ice to get it to melt so that you can start breaking out the pieces. Have a sponge and bucket ready to remove the water as the ice starts to melt. Eventually you should get all of the ice removed and get the drain hole unplugged. After all the ice is removed, you still need to fix the real problem by replacing the defrost controller, using the paper clip trick, or both.

Good-luck.

Posted on Sep 22, 2009

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